Financial Relationship Banker-(Lansing, MI-East Saginaw)

Help consumer and business customers achieve their financial goals by retaining and growing relationships. Provide excellent customer service, resolve issues, and proactively identify opportunities through appointments, Centers of Influence, a disciplined sales process, follow-ups, and referrals. Educate customers on deposit and lending products and how to optimize online, mobile, and ATM banking. Maintain knowledge of products, services, technology, and policies while following operational, security, risk, and regulatory procedures.