Director, Product Algorithms

Lead the Product Algorithms portfolio for Client Experience, driving measurable outcomes across growth, styling, and Fix & Freestyle. Set the strategy for using data science, machine learning, AI/LLM capabilities, experimentation, and product analytics to create more personalized client and stylist experiences. Build algorithmic and experimentation roadmaps, raise innovation standards, strengthen analytics and measurement, and improve delivery discipline while developing people and representing CX Algorithms in executive forums.