Block

2 months ago

Strategic Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Account-focused role managing relationships with top Food & Beverage sellers, driving upmarket expansions, and coordinating with product and cross-functional teams to deliver tailored Square solutions.

Location: Miami

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Sr. Manager level

Key Responsibilities

•Manage a book of 50 Strategic Food & Beverage Sellers and drive growth through use-case expansion and onboarding experiences.
•Serve as the voice of upmarket sellers with Product Teams to align on solutions and roadmap.
•Act as a consultant and partner to high-value restaurant sellers to help them achieve goals.
•Identify opportunities for technical Square solutions and lead the cross-functional execution of these solutions.
•Conduct quarterly business reviews with stakeholders to inform operations and program design at scale.

Pay and Benefits

Perks:Remote Work

Key Requirements

•5+ years of account management experience in a relevant role
•Experience managing, retaining and growing a book of business
•Proven track record of over-performance on sales or customer success metrics
•Strong discovery skills and genuine curiosity about customers' business
•Ability to gather requirements and apply a technical solutioning framework in collaboration with engineering/product/finance teams

Experience:5+ yearsFood & BeverageSaaSPayments

Skills:CommunicationNegotiationStorytellingProject managementCustomer relationship managementPresentation

Languages:English

Company Brief

Block

Builds financial services and commerce tools to empower businesses and individuals, operating products such as Square, Cash App, Spiral (Bitcoin initiatives), TIDAL, and developer-focused payment and banking solutions.

Industry: Fintech Infrastructure

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2009

Website LinkedIn

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Block

2 months ago

Strategic Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: Miami

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Sr. Manager level

Key Responsibilities

•Manage a book of 50 Strategic Food & Beverage Sellers and drive growth through use-case expansion and onboarding experiences.
•Serve as the voice of upmarket sellers with Product Teams to align on solutions and roadmap.
•Act as a consultant and partner to high-value restaurant sellers to help them achieve goals.
•Identify opportunities for technical Square solutions and lead the cross-functional execution of these solutions.
•Conduct quarterly business reviews with stakeholders to inform operations and program design at scale.

Pay and Benefits

Perks:Remote Work

Key Requirements

•5+ years of account management experience in a relevant role
•Experience managing, retaining and growing a book of business
•Proven track record of over-performance on sales or customer success metrics
•Strong discovery skills and genuine curiosity about customers' business
•Ability to gather requirements and apply a technical solutioning framework in collaboration with engineering/product/finance teams

Experience:5+ yearsFood & BeverageSaaSPayments

Skills:CommunicationNegotiationStorytellingProject managementCustomer relationship managementPresentation

Languages:English

Company Brief

Block

Industry: Fintech Infrastructure

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2009

Website LinkedIn