Global Field Operations Project Manager (m/f/d)

Miele
Sofia, Madrid, Salzburg, Bratislava, Bucharest, Lisbon, Warsaw, Brno, Budapest
Workplace: HybridFull timeFunction: Program & Project Management (PMO)Skills: ["Communication","Stakeholder management","Influencing","Analytical thinking","Relationship building"]

Lead strategic field operations projects that support Miele’s global service strategy, partnering with local markets and global functions to translate priorities into practical execution. Drive alignment across regions by harmonizing processes, tools, and ways of working to improve operational consistency and efficiency. Manage stakeholders across multiple countries, track progress and risks transparently, and turn performance insights into measurable initiatives.

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Miele
Miele
1 month ago

Global Field Operations Project Manager (m/f/d)

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Last checked: 11 days agoStatus: Live

Job Summary

Lead strategic field operations projects that support Miele’s global service strategy, partnering with local markets and global functions to translate priorities into practical execution. Drive alignment across regions by harmonizing processes, tools, and ways of working to improve operational consistency and efficiency. Manage stakeholders across multiple countries, track progress and risks transparently, and turn performance insights into measurable initiatives.
Location: Sofia, Madrid, Salzburg, Bratislava, Bucharest, Lisbon, Warsaw, Brno, Budapest
Workplace: Hybrid
Employment Type: Full time
Job Function: Program & Project Management (PMO)
Seniority: Mid level

Key Responsibilities

  • •In close collaboration with markets and global functions, lead strategic field operations projects that support Miele’s global service strategy.
  • •Partner with local service organizations to drive regional alignment and translate global priorities into practical execution.
  • •Contribute to harmonizing processes, tools, and ways of working across markets to improve consistency and operational efficiency.
  • •Use strong stakeholder management to bring perspectives together, build commitment, and keep projects moving toward successful delivery.
  • •Identify improvement opportunities from performance insights and business needs, turning them into initiatives with measurable business impact.

Key Requirements

  • •Proven experience managing complex international projects and engaging stakeholders across different countries and functions.
  • •Excellent communication skills to build trust, influence decisions, and act as the go-to partner for markets on projects.
  • •Analytical thinking to understand business challenges, identify improvement opportunities, and translate them into practical solutions.
  • •Experience in service operations, field service, operational excellence, or business transformation.
  • •Comfortable working across cultures and organizational levels, building strong relationships and alignment around shared objectives.
Experience:International projectsService operationsField serviceOperational excellenceBusiness transformation
Skills:CommunicationStakeholder managementInfluencingAnalytical thinkingRelationship building
Tech Stack:Genesys CloudNext3Next4IFS

Company Brief

Miele
Manufacturer of premium domestic and commercial appliances including washers, dryers, dishwashers, ovens, and vacuum cleaners, known for engineering quality, longevity, and innovative household technologies.
Industry: Home Appliances
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Funding: Bootstrapped
Headquarters: Gütersloh, Germany
Founded: 1899
WebsiteLinkedIn