Mitarbeiter Vertriebsinnendienst (m/w/d) – Partner & Banken

Fiserv
Germany
Workplace: OnsiteFull timeFunction: SalesEducation: certificationSkills: ["Customer orientation","Service orientation","Communication","Structured work","Analytical thinking","Quality awareness","Teamwork"]

Serve as the central point of contact for key partners, providing professional, service-oriented support and actively expanding existing business relationships. Handle partner inquiries by phone and in writing, coordinate with internal teams, and ensure follow-up within defined service levels. Support partner managers in daily operations and sales-related administration, assist product launches, contribute to partner projects through implementation, and maintain accurate partner information and reporting.

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FursaFursa
Fiserv
Fiserv
1 day ago

Mitarbeiter Vertriebsinnendienst (m/w/d) – Partner & Banken

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Last checked: 12 hours agoStatus: Live

Job Summary

Serve as the central point of contact for key partners, providing professional, service-oriented support and actively expanding existing business relationships. Handle partner inquiries by phone and in writing, coordinate with internal teams, and ensure follow-up within defined service levels. Support partner managers in daily operations and sales-related administration, assist product launches, contribute to partner projects through implementation, and maintain accurate partner information and reporting.
Location: Germany
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Serve as central contact for primary partners and ensure professional, service-oriented, sustainable support.
  • •Manage and develop partner relationships; handle partner inquiries and coordinate with internal expert teams.
  • •Follow up on partner matters independently while adhering to agreed service levels and ensuring solutions for partner requests.
  • •Support partner managers with operational partner management activities, including meeting coordination and preparation.
  • •Handle sales administration tasks such as contract completeness checks, issue tracking, issue management follow-up, and partner reporting/statistics.

Pay and Benefits

Perks:Paid LeavePensionEquity

Key Requirements

  • •Completed commercial training (kaufmännische Ausbildung) or an equivalent qualification.
  • •First work experience in sales administration (Vertriebsinnendienst), customer service, account management, or a comparable role.
  • •Strong proficiency with MS Office, especially Excel, PowerPoint, and Word.
  • •Very good German skills and good English skills in speech and writing.
  • •Customer, service, and solution orientation with strong communication and a structured, independent way of working.
Education:Certification / Diploma
Skills:Customer orientationService orientationCommunicationStructured workAnalytical thinkingQuality awarenessTeamwork
Languages:GermanEnglish
Tech Stack:MS OfficeExcelPowerPointWordIssue-Management

Company Brief

Fiserv
Provides payments, processing services, risk management, and core banking technology to financial institutions, merchants, and businesses worldwide, enabling digital payments, account processing, and financial services integration.
Industry: Fintech Infrastructure
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Brookfield, United States
Founded: 1984
WebsiteLinkedIn