Supervisor

Apparel Group
Bahrain
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceSkills: ["Leadership","Customer service","Problem-solving","Communication","Attention to safety"]

Supervise team activities on shift to ensure standards for people, product, cleanliness, and exceptional guest experience are met. Lead by example in hospitality and respond promptly to guest needs and service complaints. Enforce Tim Hortons operating standards, manage shift cash procedures, keep documentation up to date, and oversee health & safety practices while supporting sales during busy periods.

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Apparel Group
Apparel Group
2 years ago

Supervisor

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Supervise team activities on shift to ensure standards for people, product, cleanliness, and exceptional guest experience are met. Lead by example in hospitality and respond promptly to guest needs and service complaints. Enforce Tim Hortons operating standards, manage shift cash procedures, keep documentation up to date, and oversee health & safety practices while supporting sales during busy periods.
Location: Bahrain
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Manager level

Key Responsibilities

  • •Supervise team members during shifts, providing ongoing direction and training/monitoring new hires.
  • •Ensure guest service standards are met, responding to guests and resolving service complaints to turn issues positive.
  • •Enforce Tim Hortons operating standards, including merchandising, stocking, store policies, and shift documentation.
  • •Manage shift cash procedures, including tills, payments, refunds/change, and maintaining clean checkout areas.
  • •Follow and report health and safety practices, escalating injuries/unsafe conditions and security incidents as required.

Key Requirements

Skills:LeadershipCustomer serviceProblem-solvingCommunicationAttention to safety

Company Brief

Apparel Group
Apparel Group is a global fashion and lifestyle retail conglomerate operating a portfolio of international and homegrown brands across store and online channels, managing franchising, wholesale and retail operations across the Middle East, Asia and beyond.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Founded: 1996
WebsiteLinkedIn