Retail Technology Program Manager

Tapestry
New York
Workplace: OnsiteFull timeFunction: Program & Project Management (PMO)Education: bachelorsSkills: ["Cross-functional communication","Problem-solving","Accountability","Bias for action","Deal with ambiguity"]

Lead end-to-end global rollouts of retail store technologies that power Tapestry’s Store Experience Transformation, from pilots to production. Manage deployments for POS, RFID, traffic analytics, and mobile platforms while maintaining consistent standards across regions and regulatory requirements. Oversee device and identity management (iOS/Windows/MacOS, Intune, Jamf, Entra ID) and coordinate security and compliance reviews (PCI-DSS, privacy regulations). Partner with vendors, internal teams, and executives using Agile/Scrum delivery.

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Tapestry
Tapestry
1 day ago

Retail Technology Program Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Lead end-to-end global rollouts of retail store technologies that power Tapestry’s Store Experience Transformation, from pilots to production. Manage deployments for POS, RFID, traffic analytics, and mobile platforms while maintaining consistent standards across regions and regulatory requirements. Oversee device and identity management (iOS/Windows/MacOS, Intune, Jamf, Entra ID) and coordinate security and compliance reviews (PCI-DSS, privacy regulations). Partner with vendors, internal teams, and executives using Agile/Scrum delivery.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Program & Project Management (PMO)
Seniority: Manager level

Key Responsibilities

  • •Lead end-to-end deployment of retail store technologies (cloud-based POS, RFID, traffic counting, mobile devices, and supporting hardware configurations).
  • •Drive global rollouts by managing pilot programs, scaling successful solutions across markets, and maintaining consistent implementation standards.
  • •Oversee device and identity management across iOS, Windows, and macOS using Intune and Jamf, and implement Entra ID (Azure AD) and Conditional Access policies.
  • •Partner with InfoSec, Legal, and Privacy teams to conduct security and compliance reviews and ensure adherence to PCI-DSS and applicable privacy regulations.
  • •Manage vendor relationships and execute cross-functional programs using Agile/Scrum methodologies, providing executive-ready updates on progress, risks, and outcomes.

Key Requirements

  • •Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience).
  • •Strong hands-on experience with Windows scripting (PowerShell, VBS) and identity/access management via Entra ID (Azure AD) and Conditional Access.
  • •Experience deploying and supporting store technology ecosystems, including POS systems, RFID/inventory platforms, and traffic analytics/customer insight tools.
  • •Solid understanding of PCI-DSS and data privacy regulations (CCPA, GDPR, and global equivalents), including facilitating security and compliance reviews with InfoSec and Legal.
  • •Demonstrated success delivering global, multi-region rollouts using Agile/Scrum, coordinating vendor pilots, and scaling AI use cases with measurable outcomes.
Experience:RetailConsumer-facingGlobal rolloutsAIEnterprise security
Education:Bachelor's
Skills:Cross-functional communicationProblem-solvingAccountabilityBias for actionDeal with ambiguity
Tech Stack:PowerShellVBSEntra IDAzure ADConditional AccessIntuneJamfWindowsMacOSIOSPOSRFIDTraffic analyticsMobile devicesAgileScrumPCI-DSSCCPAGDPRPredictive analytics

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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