Client Relationship Consultant 2-3 (Banker) Berea Ky and Richmond KY

U.S. Bancorp
Richmond
Workplace: OnsiteFull timeUSD 20 - 22 hourlyFunction: Customer Success & Account ManagementEducation: high_schoolSkills: ["Customer service","Interpersonal skills","Communication","Relationship building","Recommendation making"]

Build and foster client relationships through proactive outreach and follow-up, engaging customers in-person, by appointment, and virtually with a digital-first mindset. Assess banking needs, educate clients on deposit and loan products, self-service and emerging digital tools, and recommend solutions aligned to each customer’s goals. Handle account opening and service requests, complete credit applications, and partner with branch teams to deliver an accurate, consistent client experience.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
U.S. Bancorp
U.S. Bancorp
5 days ago

Client Relationship Consultant 2-3 (Banker) Berea Ky and Richmond KY

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Build and foster client relationships through proactive outreach and follow-up, engaging customers in-person, by appointment, and virtually with a digital-first mindset. Assess banking needs, educate clients on deposit and loan products, self-service and emerging digital tools, and recommend solutions aligned to each customer’s goals. Handle account opening and service requests, complete credit applications, and partner with branch teams to deliver an accurate, consistent client experience.
Location: Richmond
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Engage customers across multiple channels, providing counsel while maintaining a digital-first mindset
  • •Assess and address customer banking needs by asking questions, learning preferences, and recommending appropriate deposit and loan solutions
  • •Maintain working knowledge of consumer and business banking products, including digital and self-service offerings
  • •Open new consumer and business accounts, complete service requests, and submit credit applications
  • •Proactively educate clients on emerging and self-service digital products to help meet their financial needs and deliver an optimal client experience

Pay and Benefits

Salary: USD 20 - 22 hourly
Perks:Health InsuranceDentalVision401kPaid LeavePaid HolidaysParental LeaveLife Insurance

Key Requirements

  • •High school diploma or equivalent
  • •Typically 3 to 4 years of job-related retail banking experience or equivalent combination of experience and training
  • •Proven ability to build and foster relationships with clients through proactive outreach and follow up
  • •Ability to effectively engage and communicate with clients
  • •Experience using and demonstrating digital products and self-service technologies
Experience:Retail bankingFinancial services
Education:High School
Skills:Customer serviceInterpersonal skillsCommunicationRelationship buildingRecommendation making
Licenses:NMLS registration

Company Brief

U.S. Bancorp
U.S. Bancorp is the parent company of U.S. Bank, providing consumer, business, and institutional banking services including lending, payments, treasury management, wealth management, and merchant solutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Minneapolis, United States
Founded: 1863
Glassdoor
Glassdoor: 3.8
WebsiteLinkedInGlassdoor