Counter Manager- Pandora @ Macy's Northshore (Peabody, MA, US)

Pandora Group
Massachusetts
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 3+ yearsSkills: ["Leadership","Coaching","Communication","Recruiting","Analytical thinking"]

Lead a Pandora Shop-in-Shop at Macy’s by coaching and managing part-time Sales Leads and Sales Associates to deliver exceptional fan experiences and hit counter sales goals. Own daily operations including weekly scheduling, inventory management, and visual merchandising standards. Ensure strict compliance with Pandora and Macy’s operational, security, POS, and loss prevention policies while supporting hiring and onboarding needs.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Pandora Group
Pandora Group
2 months ago

Counter Manager- Pandora @ Macy's Northshore (Peabody, MA, US)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 34 minutes agoStatus: Live

Job Summary

Lead a Pandora Shop-in-Shop at Macy’s by coaching and managing part-time Sales Leads and Sales Associates to deliver exceptional fan experiences and hit counter sales goals. Own daily operations including weekly scheduling, inventory management, and visual merchandising standards. Ensure strict compliance with Pandora and Macy’s operational, security, POS, and loss prevention policies while supporting hiring and onboarding needs.
Location: Massachusetts
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Coach and manage a team of part-time Sales Leads and Sales Associates to deliver exceptional customer experiences.
  • •Drive and exceed counter sales goals, focusing on comp sales and transaction targets.
  • •Manage daily operations including weekly scheduling aligned with peak sales hours and payroll efficiency.
  • •Oversee inventory management (replenishment, cycle counts, backstock accuracy) and loss prevention practices.
  • •Maintain visual merchandising standards and ensure compliance with Pandora and Macy’s operational, security, POS, and loss prevention policies.

Pay and Benefits

Perks:Health InsuranceDentalVision401kDisabilityLife Insurance

Key Requirements

  • •Minimum of 3 years’ experience as a Sales Lead, Assistant Manager, or equivalent supervisory role in a fast-paced retail environment, ideally fashion, luxury, or jewelry retail.
  • •Experience with recruiting, retaining, and developing teams, including succession planning and internal mobility.
  • •Strong written and verbal communication skills with the ability to connect with people at all levels.
  • •Business and analytical acumen to drive positive sales results across comp sales and transaction targets.
  • •Knowledge of Microsoft Office 365 Suite, KWI, POS systems, and applicant tracking systems.
Experience:3+ yearsRetailFashionLuxuryJewelry
Skills:LeadershipCoachingCommunicationRecruitingAnalytical thinking
Tech Stack:Microsoft Office 365KWIPOS systemsApplicant tracking systems

Company Brief

Pandora Group
The Pandora Group (Pandora A/S) is the world's largest jewelry brand, headquartered in Copenhagen, Denmark.
Industry: Luxury Goods
Headquarters: Copenhagen, Denmark
Website