2 days ago

E-Commerce Safety Communications Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Lead global Trust & Safety communications for TikTok Shop, developing and executing campaigns that proactively communicate safety commitments. Create blog posts, media pitches, and launch materials for e-commerce initiatives, and serve as primary media contact for safety-related issues. Provide communications guidance and approvals across Product, Trust & Safety, Legal, and Public Policy, while supporting crisis and issue management for regulatory developments.

Location: Seattle

Workplace: Onsite

Employment Type: Full time

Job Function: Communications, PR & Community

Seniority: Manager level

Key Responsibilities

•Develop and execute global communications campaigns that build brand trust and highlight TikTok Shop safety commitments.
•Create blog posts, media pitches, and launch materials for global e-commerce safety announcements.
•Act as primary media contact on safety-related issues and train spokespeople for interviews, panels, and presentations.
•Provide communications guidance and approvals to cross-functional teams to communicate safety commitments across monetized products.
•Support press office crisis and issue management for regulatory developments and policy escalations related to TikTok Shop.

Key Requirements

•Bachelor’s degree or higher.
•5+ years of experience in communications.
•Experience managing large-scale, multi-market campaigns from concept to execution.
•Strong verbal and written communication skills, including the ability to simplify complex technical issues.
•Experience in a press office or handling crisis communications.

Experience:5+ years

Education:Bachelor's

Skills:CommunicationOrganizational skillsCrisis communicationsCross-functional collaborationAnalytical thinking

Company Brief

TikTok

Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn

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TikTok

2 days ago

E-Commerce Safety Communications Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: Seattle

Workplace: Onsite

Employment Type: Full time

Job Function: Communications, PR & Community

Seniority: Manager level

Key Responsibilities

•Develop and execute global communications campaigns that build brand trust and highlight TikTok Shop safety commitments.
•Create blog posts, media pitches, and launch materials for global e-commerce safety announcements.
•Act as primary media contact on safety-related issues and train spokespeople for interviews, panels, and presentations.
•Provide communications guidance and approvals to cross-functional teams to communicate safety commitments across monetized products.
•Support press office crisis and issue management for regulatory developments and policy escalations related to TikTok Shop.

Key Requirements

•Bachelor’s degree or higher.
•5+ years of experience in communications.
•Experience managing large-scale, multi-market campaigns from concept to execution.
•Strong verbal and written communication skills, including the ability to simplify complex technical issues.
•Experience in a press office or handling crisis communications.

Experience:5+ years

Education:Bachelor's

Skills:CommunicationOrganizational skillsCrisis communicationsCross-functional collaborationAnalytical thinking

Company Brief

TikTok

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn