Account Manager, Enterprise

Manage and grow a portfolio of Enterprise customers in Hong Kong, building long-term relationships while driving adoption and ongoing usage of Airwallex. Focus on Payment Acceptance and Point of Sale solutions, understand customer business models and payment flows, and identify upsell, cross-sell, and expansion opportunities. Lead onboarding to post-launch optimization, monitor account health and commercial performance, and act as the voice of the customer with cross-functional teams.