Manager, Services Consulting

Braze
New York, London, San Francisco, Chicago, Austin, Singapore, Sydney
Workplace: HybridFull timeUSD 123,200 - 184,800 annuallyFunction: Consulting & AdvisoryExperience: 4+ yearsSkills: ["Communication","Presentation","Stakeholder management","Time management","Problem-solving","Leadership"]

Lead and mentor a team of Services Consultants while partnering with Sales to support deal cycles from scoping and discovery through pre-sales presentations and post-sales alignment. Build deep subject matter expertise in supported Braze service offerings, develop go-to-market materials and training, and curate tailored session plans for prospective customers. Own expectation management for sales and services leadership, continuously gather feedback on packaging, and help shape new service offerings.

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FursaFursa
Braze
Braze
1 month ago

Manager, Services Consulting

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Lead and mentor a team of Services Consultants while partnering with Sales to support deal cycles from scoping and discovery through pre-sales presentations and post-sales alignment. Build deep subject matter expertise in supported Braze service offerings, develop go-to-market materials and training, and curate tailored session plans for prospective customers. Own expectation management for sales and services leadership, continuously gather feedback on packaging, and help shape new service offerings.
Location: New York, London, San Francisco, Chicago, Austin, Singapore, Sydney
Workplace: Hybrid
Employment Type: Full time
Job Function: Consulting & Advisory
Seniority: Manager level

Key Responsibilities

  • •Coach, mentor, and manage 4+ global ICs with future growth and hiring potential.
  • •Collaborate with Sales to support deal cycles, including RFPs, pitches, and on-site sessions.
  • •Build and maintain subject matter expertise in Braze service offerings to support pre-sales consultancy and act as an internal point of contact.
  • •Conduct customer discovery and curate tailored session presentations with bespoke project plans and resourcing requirements.
  • •Develop sales go-to-market materials, talk tracks, and training; gather feedback on packaging and inform service package enhancements with leadership and Product Marketing.
Travel: Medium travel

Pay and Benefits

Salary: USD 123,200 - 184,800 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionPaid LeaveRetirementEquityLearning Budget

Key Requirements

  • •4+ years of experience in SaaS pre-sales or service delivery, consulting, or business analysis.
  • •Excellent communication and presentation skills with significant client-facing experience.
  • •Strong stakeholder management experience with senior internal and external leadership.
  • •Experience supporting sales deal cycles, including RFPs, pitches, and deal motions (or exposure to sales motions from a post-sales role).
  • •Strong time-management, autonomy, prioritization, and comfort operating beyond predefined playbooks.
Experience:4+ yearsSaaSPre-salesService deliveryConsulting
Skills:CommunicationPresentationStakeholder managementTime managementProblem-solvingLeadership
Languages:English
Tech Stack:Braze

Company Brief

Braze
Provides a customer engagement platform that helps brands create personalized messaging and lifecycle campaigns across mobile, web, email, and other channels to drive retention, engagement, and revenue.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York, United States
Founded: 2011
WebsiteLinkedIn