Retail Personal Banker I - Munster, IN

Fifth Third Bancorp
United States
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditEducation: high_schoolSkills: ["Customer service","Communication","Decision-making","Risk awareness","Collaboration"]

Serve as a Retail Personal Banker providing an exceptional customer experience by building and maintaining long-lasting relationships with existing and prospective customers. Process teller transactions while following balancing guidelines, and use a consultative sales and service approach to uncover needs and tailor recommendations. Work with internal partners to resolve customer issues, analyze customer credit information, and manage risk in line with policies and the bank’s risk appetite.

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Fifth Third Bancorp
Fifth Third Bancorp
1 day ago

Retail Personal Banker I - Munster, IN

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Serve as a Retail Personal Banker providing an exceptional customer experience by building and maintaining long-lasting relationships with existing and prospective customers. Process teller transactions while following balancing guidelines, and use a consultative sales and service approach to uncover needs and tailor recommendations. Work with internal partners to resolve customer issues, analyze customer credit information, and manage risk in line with policies and the bank’s risk appetite.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Cultivate, maintain, and enhance relationships with customers in an assigned book of business through proactive outreach via in person, phone, or other channels.
  • •Use a consultative process to uncover customer needs and tailor recommendations, solutions, and advice across the customer lifecycle.
  • •Maintain working knowledge of products, services, and processes, and provide customer support that reinforces the value of current and new technology.
  • •Work collaboratively with internal partners to ensure customer needs are met and problems are resolved.
  • •Process teller transactions and adhere to balancing guidelines while following risk and ethics policies.

Key Requirements

  • •High School Diploma/GED (or college degree) and 6 months of customer service experience, or equivalent military experience.
  • •Ability to build comfort with new household acquisitions and deepen customer relationships.
  • •Ability to professionally represent the bank through verbal and written communication.
  • •Demonstrated business acumen and ability to make sound decisions.
  • •SAFE Act registration through the Nationwide Mortgage Licensing System (NMLS) is required at the time of employment.
Education:High School
Skills:Customer serviceCommunicationDecision-makingRisk awarenessCollaboration
Certifications:SAFE ActNMLS

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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Glassdoor: 3.7
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