Unemployment Claims Associate

Distro
United States
Workplace: OnsiteFull timeUSD 23 - 25 hourlyFunction: Insurance & ActuarialEducation: high_schoolSkills: ["Client support","Organizational skills","Attention to detail","Communication","Team collaboration"]

Coordinate and manage assigned unemployment claims for clients, ensuring timely responses and single-call resolutions. Partner with client contacts and internal teams to resolve unemployment-related issues, maintain accurate tracking data, and respond to state agency inquiries. Monitor and manage the unemployment email inbox and state portal correspondence, while providing guidance to clients on best practices with a strong focus on integrity and compliance.

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FursaFursa
Distro
Distro
1 day ago

Unemployment Claims Associate

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Coordinate and manage assigned unemployment claims for clients, ensuring timely responses and single-call resolutions. Partner with client contacts and internal teams to resolve unemployment-related issues, maintain accurate tracking data, and respond to state agency inquiries. Monitor and manage the unemployment email inbox and state portal correspondence, while providing guidance to clients on best practices with a strong focus on integrity and compliance.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Insurance & Actuarial
Seniority: Entry level

Key Responsibilities

  • •Manage and respond to assigned unemployment claims within required deadlines.
  • •Collaborate with client contacts and internal teams to address unemployment-related issues and ensure client satisfaction.
  • •Respond to state agency inquiries promptly and professionally; participate in the unemployment call queue aiming for single-call resolution.
  • •Monitor and manage the unemployment email inbox and review/state-portal correspondence as assigned.
  • •Maintain accurate client data in unemployment tracking software and create/assign tasks for unemployment POA administration when necessary.

Pay and Benefits

Salary: USD 23 - 25 hourly

Key Requirements

  • •High school diploma or equivalent combination of experience, skills, and education (non-traditional programs/certifications/training acceptable).
  • •Strong ability to deliver exceptional client support to external and internal customers.
  • •Strong organizational skills and attention to detail with consistent follow-through.
  • •Ability to communicate clearly, concisely, and proactively in writing and verbally.
  • •Capability to learn multiple HRIS platforms and vendor partner platforms; some Microsoft Office knowledge preferred.
Experience:HR technologyHRISBPO
Education:High School
Skills:Client supportOrganizational skillsAttention to detailCommunicationTeam collaboration
Tech Stack:Microsoft OutlookMicrosoft TeamsMicrosoft ExcelMicrosoft WordMicrosoft PowerPointAdobe AcrobatHRISCRM

Company Brief

Distro
Provides a SaaS platform to simplify app distribution and release management, helping developers and teams build, share, and deploy mobile and web app builds to testers and stores.
Industry: Developer Tools
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