VP, Relationship Manager, Payments

Banc of California
United States
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 7+ yearsEducation: high_schoolSkills: ["Negotiation","Presentation","Communication","Active listening","Relationship management"]

Develop and manage a portfolio of small and medium business clients and prospects to grow BancEdge merchant services revenue. Pursue internal referrals, call on prospects, run client discovery, and recommend payment processing and acquiring solutions. Coordinate with Operations, Product, Technology, and Risk for setup, implementation, training, and issue resolution, while achieving production and revenue goals. Requires extensive relationship building and at least 50% travel throughout Southern California.

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FursaFursa
Banc of California
Banc of California
14 hours ago

VP, Relationship Manager, Payments

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Source: Company careers pageValidated by: Fursa AI
Last checked: 57 minutes agoStatus: Live

Job Summary

Develop and manage a portfolio of small and medium business clients and prospects to grow BancEdge merchant services revenue. Pursue internal referrals, call on prospects, run client discovery, and recommend payment processing and acquiring solutions. Coordinate with Operations, Product, Technology, and Risk for setup, implementation, training, and issue resolution, while achieving production and revenue goals. Requires extensive relationship building and at least 50% travel throughout Southern California.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Sr. Director level

Key Responsibilities

  • •Generate revenue by selling payment processing and acquiring services to small and medium business clients and prospects.
  • •Develop new payment and acquiring relationships and deepen existing client relationships through relationship plans and calling schedules.
  • •Independently manage a sales pipeline and assigned client/prospect portfolio to achieve production and revenue goals.
  • •Conduct client discovery and analyze payment processing opportunities, including statements, fund flows, customer payment experience, and integration needs.
  • •Coordinate cross-functionally to support setup, implementation, training, and resolution of client needs; maintain client and pipeline information and retention risk monitoring.
Travel: Extensive travel

Pay and Benefits

Perks:401kHealth InsuranceDentalVisionHsaFsaParental LeavePaid Leave

Key Requirements

  • •Minimum of 7 years of experience in payments business development, merchant services, or relationship management with a record of direct sales and portfolio growth.
  • •Expert knowledge of payment processing, card acquiring, merchant services solutions, competitive offerings, industry trends, and the merchant client lifecycle.
  • •Demonstrated track record of achieving production and revenue growth.
  • •Extensive experience independently managing large, complex, or strategically important client relationships and payment opportunities.
  • •Advanced ability to analyze payment environments, evaluate alternatives, structure solutions, and provide clear recommendations to clients and senior internal partners.
Experience:7+ yearsPaymentsMerchant servicesFinancial services
Education:High School in finance, business, or a related field
Skills:NegotiationPresentationCommunicationActive listeningRelationship management
Tech Stack:Microsoft OfficeWordExcelPowerPoint

Company Brief

Banc of California
Provides commercial and business banking services including deposits, lending, treasury management, and specialty financing for small and middle-market businesses, entrepreneurs, and real estate clients through its U.S. banking operations.
Industry: Corporate Banking
Company Size: Enterprise (1,001+ employees)
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Los Angeles, United States
Founded: 1941
WebsiteLinkedIn