Senior Success Guide (Informatica CDGC, CDQ or Axon and EDC experience mandatory)

Salesforce
Bengaluru
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 10+ yearsSkills: ["Technical coaching","Customer advisory","Architecture and design","Solution implementation guidance","Collaboration"]

Drive customer success for Informatica cloud data governance offerings by delivering architecture and use-case solution guidance during post-sales engagements. Partner with Professional Services and Product/Engineering to ensure customer needs shape recommendations and product alignment. Create architectural blueprints, best practices, and expert sessions, publish external-facing technical artifacts, and contribute to continuous improvement based on field updates.

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FursaFursa
Salesforce
Salesforce
1 month ago

Senior Success Guide (Informatica CDGC, CDQ or Axon and EDC experience mandatory)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Drive customer success for Informatica cloud data governance offerings by delivering architecture and use-case solution guidance during post-sales engagements. Partner with Professional Services and Product/Engineering to ensure customer needs shape recommendations and product alignment. Create architectural blueprints, best practices, and expert sessions, publish external-facing technical artifacts, and contribute to continuous improvement based on field updates.
Location: Bengaluru
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Provide architecture and design, use-case solutioning, and solution implementation advice.
  • •Partner with Professional Services for seamless handoffs on broader service engagements.
  • •Serve as an adviser/counselor to customers and a technical coach during post-sales engagements.
  • •Deliver architectural blueprints, best practices, expert sessions, and scoped implementations to guide customer adoption.
  • •Collaborate with Customer Support and Engineering/Product Management and contribute updates for continuous improvement of Informatica products.

Key Requirements

  • •10+ years of experience with one or more Informatica products, including IDMC Cloud Data Governance and Catalog, Cloud Data Marketplace, Cloud Data Access Management, and Cloud Data Quality.
  • •Experience in Cloud Data Governance and Catalog, Cloud Data Marketplace, Cloud Data Access Management, and Cloud Data Quality services.
  • •Background in pre-sales or post-sales consulting for enterprise software solutions.
  • •Ability to serve as a technical coach to colleagues in the customer success team.
  • •Experience providing architecture/design, use-case solutioning, and solution implementation advice.
Experience:10+ yearsEnterprise softwareData governance
Skills:Technical coachingCustomer advisoryArchitecture and designSolution implementation guidanceCollaboration
Tech Stack:InformaticaIDMCCloud Data GovernanceCloud Data CatalogCloud Data MarketplaceCloud Data Access ManagementCloud Data QualitySAAS

Company Brief

Salesforce
Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1999
Glassdoor
Glassdoor: 4.1
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