Citizens Teller - Bilingual - Spanish Required

Citizens Bank
Providence, Rhode Island
Workplace: OnsitePart timeUSD 20.67 - 25.48 hourlyFunction: Design (Product/UX/UI/Visual)Education: high_schoolSkills: ["Communication","Listening","Customer-centric","Problem-solving","Multitasking"]

As a Citizens Teller, you’ll greet customers in the branch, support everyday transactions, and guide customers toward the next step by connecting them with bankers. You’ll use digital tools to demonstrate mobile app and ATM capabilities, provide personalized advice based on Citizens products, and follow cash-handling and regulatory procedures. This role emphasizes customer experience, problem-solving, and building long-term relationships while working branch hours.

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Citizens Bank
Citizens Bank
4 days ago

Citizens Teller - Bilingual - Spanish Required

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

As a Citizens Teller, you’ll greet customers in the branch, support everyday transactions, and guide customers toward the next step by connecting them with bankers. You’ll use digital tools to demonstrate mobile app and ATM capabilities, provide personalized advice based on Citizens products, and follow cash-handling and regulatory procedures. This role emphasizes customer experience, problem-solving, and building long-term relationships while working branch hours.
Location: Providence, Rhode Island
Workplace: Onsite
Employment Type: Part time
Job Function: Design (Product/UX/UI/Visual)
Seniority: Entry level

Key Responsibilities

  • •Greet customers in branch lobbies and help them complete simple transactions.
  • •Demonstrate the use of the mobile app and ATMs to complete transactions.
  • •Provide personalized advice and connect customers to bankers for the next step.
  • •Educate customers on Citizens products and respond to questions and concerns.
  • •Follow cash-handling procedures and applicable state and local laws and regulations.

Pay and Benefits

Salary: USD 20.67 - 25.48 hourly
Perks:Health InsuranceDentalVision401kTuition AssistancePaid LeaveParental LeaveWellness StipendRetirement Benefits

Key Requirements

  • •High school degree or GED.
  • •Minimum 6 months experience processing transactions (cash and/or digital payments).
  • •Minimum 1 year demonstrated customer experience recommending and referring products and services to customers.
  • •Strong listening and communication skills, including the ability to ask questions and identify customer needs.
  • •Ability to problem solve and provide solutions while delivering exceptional customer service.
Experience:BankingFinancial services
Education:High School
Skills:CommunicationListeningCustomer-centricProblem-solvingMultitasking
Languages:Spanish

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website