Store Manager - Chanel Beauty

Chalhoub Group
Jeddah
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 3-5 yearsSkills: ["Leadership","Customer relationship management","Coaching","Communication","Compliance focus"]

Drive day-to-day store performance by owning the store action plan, sales targets, and KPIs while building and retaining a loyal base of VIP customers. Lead and develop the store team, using a growth mindset and performance improvement processes. Promote omnichannel customer experience across physical and digital touchpoints, ensure operational excellence (policies, e-commerce SLAs, stock replenishment, VM), and maintain legal, safety, security, and HR compliance.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Chalhoub Group
Chalhoub Group
2 months ago

Store Manager - Chanel Beauty

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Drive day-to-day store performance by owning the store action plan, sales targets, and KPIs while building and retaining a loyal base of VIP customers. Lead and develop the store team, using a growth mindset and performance improvement processes. Promote omnichannel customer experience across physical and digital touchpoints, ensure operational excellence (policies, e-commerce SLAs, stock replenishment, VM), and maintain legal, safety, security, and HR compliance.
Location: Jeddah
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Represent the brand by communicating its values and philosophy in all customer and team interactions.
  • •Define, execute, and monitor the store action plan to achieve sales targets and KPIs.
  • •Build and manage VIP customer relationships by recruiting new clients and maintaining the customer database.
  • •Lead and develop the team through vision-setting, recruiting, coaching, and tracking development plans.
  • •Ensure operational excellence: follow store policies and brand VM guidelines, process e-commerce orders within SLAs, and maintain compliance with legal, safety, security, and HR guidelines.

Pay and Benefits

Perks:Health InsuranceChildcareRemote Work

Key Requirements

  • •3-5 years of experience as a store manager/supervisor.
  • •Fluent in both Arabic and English.
  • •Ability to lead store business execution by defining, executing, and monitoring store action plans to achieve sales targets and KPIs.
  • •Experience managing customer databases to build relationships and create future selling opportunities.
  • •Strong understanding of omnichannel customer experience and clienteling techniques across physical and digital touchpoints.
Experience:3-5 years
Skills:LeadershipCustomer relationship managementCoachingCommunicationCompliance focus
Languages:ArabicEnglish
Tech Stack:Point of salesOnline and offline point of salesClienteling appOMSBusiness WhatsappEcommerce

Company Brief

Chalhoub Group
Chalhoub Group is a Dubai-based family-owned luxury retail partner in the Middle East, operating owned and international brands across fashion, beauty, watches, jewellery and lifestyle with extensive omnichannel retail and distribution services.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Founded: 1955
Glassdoor
Glassdoor: 4.0
WebsiteLinkedInGlassdoor