Content & Narrative Lead

Trulioo
Vancouver
Workplace: HybridFull timeCAD 140,000 - 170,000 annuallyFunction: Content & Editorial (Writing/Editing)Skills: ["Narrative ownership","Writing and editing","Strategic thinking","Leadership","Attention to detail"]

Own Trulioo’s end-to-end narrative: PR and thought leadership, a shipping editorial cadence, and website messaging that communicates value clearly. Turn identity verification “verified identity vs verified risk” into research-driven benchmark reports and multimedia storytelling. Build reusable brand systems for voice and tone, run feedback loops with product and executive stakeholders, and lead a lean editorial team via agency partners. Write and edit key pieces yourself with AI-enabled judgment.

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Trulioo
Trulioo
23 hours ago

Content & Narrative Lead

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Own Trulioo’s end-to-end narrative: PR and thought leadership, a shipping editorial cadence, and website messaging that communicates value clearly. Turn identity verification “verified identity vs verified risk” into research-driven benchmark reports and multimedia storytelling. Build reusable brand systems for voice and tone, run feedback loops with product and executive stakeholders, and lead a lean editorial team via agency partners. Write and edit key pieces yourself with AI-enabled judgment.
Location: Vancouver
Workplace: Hybrid
Employment Type: Full time
Job Function: Content & Editorial (Writing/Editing)
Seniority: Manager level

Key Responsibilities

  • •Build and own the narrative across PR, thought leadership, and an editorial cadence that consistently ships.
  • •Make Trulioo’s category language clear to executives and external audiences, including through website narrative ownership.
  • •Produce original research and benchmark reports using data on fraud patterns, identity risk, and verification trends.
  • •Create multimedia storytelling that keeps voice and messaging consistent across founder stories, conference clips, and long-form reports.
  • •Manage agency partners and direct a lean editorial team system; write and edit key pieces while partnering with product and risk for narrative-sensitive moments.

Pay and Benefits

Salary: CAD 140,000 - 170,000 annually
Perks:Health InsuranceDentalVisionPaid LeaveParental LeaveLearning Budget

Key Requirements

  • •Build an editorial voice from near zero and know how to ship work in public, not just manage a calendar.
  • •Turn complex ideas into narratives leaders can repeat, including verified identity vs verified risk and continuous trust.
  • •Use AI and emerging technologies to improve content productivity and decision-making without flattening the brand’s humanity.
  • •Translate internal data on fraud patterns, identity risk, and verification trends into original research and benchmark reports.
  • •Be comfortable leading partner relationships and directing a lean editorial team system (ideation, workflow, and social listening agents).
Experience:FintechIdentity verificationComplianceRegulated B2B
Skills:Narrative ownershipWriting and editingStrategic thinkingLeadershipAttention to detail
Tech Stack:AIMultimediaVideo

Company Brief

Trulioo
Provides global identity verification and compliance solutions via a cloud-based platform that helps businesses verify customers, prevent fraud, and meet KYC/AML requirements across jurisdictions and industries.
Industry: RegTech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Vancouver, Canada
Founded: 2011
WebsiteLinkedIn