Specialist II Order Entry

Emerson
Philippines
Workplace: HybridFull timeFunction: Customer Support (Service Desk)Education: bachelorsSkills: ["Accuracy","Attention to detail","Organization","Communication","Collaboration"]

Process purchase orders accurately and on time, validating order requirements and entering orders into the business system. Coordinate with functional teams to resolve order-related issues, escalate concerns for prompt resolution, and respond to customer inquiries. Support operational coverage through backup responsibilities and workload sharing, including conducting audits on processed orders to ensure quality, compliance, and proper handling of customer instructions.

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Emerson
Emerson
1 day ago

Specialist II Order Entry

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Process purchase orders accurately and on time, validating order requirements and entering orders into the business system. Coordinate with functional teams to resolve order-related issues, escalate concerns for prompt resolution, and respond to customer inquiries. Support operational coverage through backup responsibilities and workload sharing, including conducting audits on processed orders to ensure quality, compliance, and proper handling of customer instructions.
Location: Philippines
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Validate purchase order requirements for accuracy and compliance.
  • •Accurately enter orders into the business system in a timely manner.
  • •Coordinate with functional teams to resolve order issues and ensure customer instructions are followed.
  • •Expedite and escalate order concerns to support prompt resolution.
  • •Respond to customer inquiries and requests, including audit and backup coverage responsibilities.

Pay and Benefits

Perks:Health InsuranceParental LeavePaid LeaveHoliday Leave

Key Requirements

  • •Bachelor’s degree in any 4-year course.
  • •2.5 years of relevant experience in customer service and order management (order entry, customer service, or administration).
  • •Knowledge of business system tools such as Oracle.
  • •Knowledge of email management tools.
  • •Basic to intermediate proficiency with Microsoft Office (Outlook and Excel).
Education:Bachelor's
Skills:AccuracyAttention to detailOrganizationCommunicationCollaboration
Tech Stack:OracleEmail managementMicrosoft OfficeOutlookExcel

Company Brief

Emerson
Global technology and engineering company providing automation solutions, commercial and residential products, and services across industrial, commercial, and consumer markets to improve operational performance and efficiency.
Industry: Industrial Automation
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: St. Louis, United States
Founded: 1890
WebsiteLinkedIn