Senior Forward Deployed Engineer (AI Agent) - UK

Cresta
London
Workplace: RemoteFull timeFunction: Data Science & Machine LearningExperience: 3+ yearsEducation: bachelorsSkills: ["Communication","Analytical","Project management","Collaboration","Problem-solving"]

Develop and deploy AI agents for real-world customer challenges, integrating with external systems, optimizing performance, and guiding customers through technical implementations. Collaborate with software, ML, and product teams to deliver high-impact AI agent deployments, demos, and iterative improvements of our AI platform in enterprise environments.

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FursaFursa
Cresta
Cresta
7 months ago

Senior Forward Deployed Engineer (AI Agent) - UK

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Develop and deploy AI agents for real-world customer challenges, integrating with external systems, optimizing performance, and guiding customers through technical implementations. Collaborate with software, ML, and product teams to deliver high-impact AI agent deployments, demos, and iterative improvements of our AI platform in enterprise environments.
Location: London
Workplace: Remote
Employment Type: Full time
Job Function: Data Science & Machine Learning

Key Responsibilities

  • •AI Agent Development: Develop, configure, deploy, and optimize AI agents using Cresta’s AI platform and tools.
  • •System Integration: Build AI agent integrations with external systems (APIs, databases, CRMs, etc.) to ensure seamless workflow integration.
  • •Performance Optimization: Optimize AI agent performance (e.g. fine-tune prompts and configurations) and troubleshoot issues in complex enterprise environments.
  • •Requirements Gathering: Collaborate with customers and internal stakeholders to gather technical requirements and translate business needs into AI Agent solutions.
  • •Demos & Iteration: Conduct interactive demos and present compelling proof-of-concepts to prospective customers, proactively gather feedback, and iteratively refine solutions to meet objectives.

Key Requirements

  • •Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
  • •3+ years of experience in software development, AI/ML engineering, or system integration.
  • •Proficiency in Python and Golang, with the ability to write clean, efficient code.
  • •Familiarity with AI/ML concepts and hands-on experience with large language models (LLMs) and prompt engineering techniques.
  • •Strong understanding of AI agent frameworks, function calling, and retrieval-augmented generation (RAG).
Experience:3+ yearsAILLMEnterprise software
Education:Bachelor's in Computer Science
Skills:CommunicationAnalyticalProject managementCollaborationProblem-solving
Languages:English
Tech Stack:PythonGolangAWSGCPAzureCI/CDDockerKubernetesAPIsWebhooksData pipelinesLLMsPrompt engineeringRAG

Company Brief

Cresta
Builds AI-driven real-time coaching and assistance for customer-facing teams, using conversational intelligence to improve agent performance, automate workflows, and boost customer outcomes across contact centers and sales operations.
Industry: SaaS
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: San Francisco, United States
Founded: 2017
WebsiteLinkedIn