Operations Support Associate (PST Hours, Remote Data Entry)

Pair Team
United States
Workplace: RemoteFull timeUSD 22 - 23Function: Product ManagementExperience: 1+ yearsSkills: ["Data entry accuracy","Time management","Attention to detail","Written and verbal communication","Cross-functional collaboration"]

Support the Care Operations team by entering accurate enrollment, authorization, reauthorization, and disenrollment data into health plan systems. Monitor patient program statuses and proactively track approvals via fax, email, or SFTP, clearing daily queues and maintaining timely updates to the care team. Collaborate with Care Operations and Compliance to ensure data integrity, participate in process improvement and compliance auditing, and help improve workflow efficiency for continuous access to care.

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Pair Team
Pair Team
2 days ago

Operations Support Associate (PST Hours, Remote Data Entry)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 42 minutes agoStatus: Live

Job Summary

Support the Care Operations team by entering accurate enrollment, authorization, reauthorization, and disenrollment data into health plan systems. Monitor patient program statuses and proactively track approvals via fax, email, or SFTP, clearing daily queues and maintaining timely updates to the care team. Collaborate with Care Operations and Compliance to ensure data integrity, participate in process improvement and compliance auditing, and help improve workflow efficiency for continuous access to care.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Product Management
Seniority: Entry level

Key Responsibilities

  • •Execute accurate data entry from internal care systems into health plan portals, trackers, and databases
  • •Process and monitor authorizations, reauthorizations, and disenrollments to maintain continuous access to care
  • •Proactively track approvals and status updates (fax, email, or SFTP) and communicate timely updates to the care team
  • •Maintain daily management of fax and voicemail queues to ensure items are processed and cleared
  • •Support process improvement projects related to enrollment, documentation, and compliance auditing while collaborating with Care Operations and Compliance

Pay and Benefits

Salary: USD 22 - 23
Perks:Health InsuranceVisionDental401kRemote WorkPaid Leave

Key Requirements

  • •1+ years of healthcare operations or administrative experience in a fast-paced environment
  • •Proficiency in Google Sheets or Microsoft Excel
  • •Strong data entry accuracy with a commitment to maintaining 100% accuracy
  • •Excellent attention to detail and ability to manage multiple high-volume workflows
  • •Comfort navigating tools and platforms including Google Suite, Slack, and data management systems (e.g., Looker)
Experience:1+ yearsHealthcare
Skills:Data entry accuracyTime managementAttention to detailWritten and verbal communicationCross-functional collaboration
Tech Stack:Google SheetsMicrosoft ExcelGoogle SuiteSlackLookerSFTPFaxEmail

Company Brief

Pair Team
Provides talent sourcing and team-building services, matching companies with vetted engineers and product specialists to form remote or in-house development teams and accelerate product delivery.
Industry: Recruitment Agencies
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