Co-op/Intern, IT Operations - Fall 2026

Hootsuite
Vancouver
Workplace: OnsiteInternshipCAD 46,100 - 55,400Function: IT Operations (Systems/Network Admin)Skills: ["Communication","Collaboration","Problem-solving","Accountability","Growth mindset"]

Support Hootsuite’s IT Operations team in Vancouver by assisting the helpdesk ticket queue under close supervision and helping with laptop and desk hardware build, deployment, and offboarding. You’ll configure and maintain office equipment, manage hardware assets, troubleshoot AV and meeting-room Google Meet hardware, and document solutions in the ticketing system while partnering with the global helpdesk team to resolve issues.

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FursaFursa
Hootsuite
Hootsuite
22 hours ago

Co-op/Intern, IT Operations - Fall 2026

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Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Support Hootsuite’s IT Operations team in Vancouver by assisting the helpdesk ticket queue under close supervision and helping with laptop and desk hardware build, deployment, and offboarding. You’ll configure and maintain office equipment, manage hardware assets, troubleshoot AV and meeting-room Google Meet hardware, and document solutions in the ticketing system while partnering with the global helpdesk team to resolve issues.
Location: Vancouver
Workplace: Onsite
Employment Type: Internship · 4 months
Job Function: IT Operations (Systems/Network Admin)
Seniority: Intern level

Key Responsibilities

  • •Support build and deployment of laptops for new and end users.
  • •Assist with offboarding tasks such as configuring, wiping, and recording laptop data.
  • •Set up, install, modify, configure, and maintain desk hardware in the office, and update asset records.
  • •Work with the global helpdesk team to identify and resolve issues following processes, and document solutions in the ticketing system.
  • •Set up, install, and troubleshoot Google Meet Hardware and AV gear for meetings, plus assist with loaner laptop setups for events.

Pay and Benefits

Salary: CAD 46,100 - 55,400

Key Requirements

  • •Experience troubleshooting basic to advanced Mac problems.
  • •Experience troubleshooting Windows OS problems and working knowledge of Dell laptops.
  • •Experience working with meeting room hardware and AV gear to support meetings.
  • •Experience working in an agile environment (bonus).
  • •Proven ability to translate technical issues into understandable language for end-users.
Skills:CommunicationCollaborationProblem-solvingAccountabilityGrowth mindset
Tech Stack:MacWindowsDell laptopsMacbookGoogle MeetAV gearGoogle Meet HardwareHelpdesk ticketing systemHardware asset management systemAgile

Company Brief

Hootsuite
Provides a social media management platform for businesses to schedule posts, monitor conversations, analyze performance, and manage multiple social accounts across networks. Serves marketers, agencies, and enterprises with collaboration and analytics tools.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Vancouver, Canada
Founded: 2008
WebsiteLinkedIn