Insomniac - Seasonal Box Office Attendant (Multiple Cities)

Live Nation Entertainment
Las Vegas, Phoenix, Seattle, San Francisco, Miami, Denver
Workplace: OnsitePart timeUSD 16.5 - 19Function: Administration & Executive AssistanceSkills: ["Customer service","De-escalation","Professional communication","Initiative","Organization"]

Provide high-quality customer service at the box office/ticket resolution area for Insomniac events. Assist patrons with ticket ordering and will-call needs using the Front Gate box office system, resolve scanning issues at the gate, process cash/credit card transactions, and help answer attendee questions accurately in a fast-paced, high-volume environment. Maintain a clean, organized area and follow safety/evacuation procedures while reporting to box office management.

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FursaFursa
Live Nation Entertainment
Live Nation Entertainment
5 days ago

Insomniac - Seasonal Box Office Attendant (Multiple Cities)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Provide high-quality customer service at the box office/ticket resolution area for Insomniac events. Assist patrons with ticket ordering and will-call needs using the Front Gate box office system, resolve scanning issues at the gate, process cash/credit card transactions, and help answer attendee questions accurately in a fast-paced, high-volume environment. Maintain a clean, organized area and follow safety/evacuation procedures while reporting to box office management.
Location: Las Vegas, Phoenix, Seattle, San Francisco, Miami, Denver
Workplace: Onsite
Employment Type: Part time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Participate in training for the Front Gate box office system to assist patrons with ticket order issues.
  • •Identify will-call orders by verifying customer details (name, email, credit card) and distribute tickets properly.
  • •Resolve ticket scanning issues at the gate in a timely and courteous manner.
  • •Accurately administer cash and credit card transactions using the Front Gate POS system.
  • •Maintain a professional, upbeat attitude, keep the area clean/organized, provide event information, and follow evacuation/safety procedures.
Travel: High travel

Pay and Benefits

Salary: USD 16.5 - 19

Key Requirements

  • •Sales and customer service-related work experience is preferred.
  • •Comfortable using a computer.
  • •Interact professionally and de-escalate situations with courteous communication.
  • •Successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test.
  • •Maintain and carry a valid driver’s license at all times.
Skills:Customer serviceDe-escalationProfessional communicationInitiativeOrganization
Licenses:Valid driver’s license
Tech Stack:Front Gate box office systemFront Gate POSComputer

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Live Nation Entertainment
Operates a global live entertainment platform that promotes concerts, manages ticketing, and runs venues and festivals. Connects artists, fans, and brands through large-scale events, sponsorships, and digital ticketing services.
Industry: Events & Live Entertainment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Beverly Hills, United States
Founded: 2010
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