Kempinski

3 days ago

Shiftleader Reception (f/m/d)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Oversee daily reception operations at a luxury Kempinski hotel, covering guest arrivals and departures, room sales, and VIP/group room allocations. Coordinate and review receptionists’ work, train new employees, handle guest requests and complaints, and supervise cashiers. Manage your own cash register, including collections and currency exchange, and ensure proper administrative closeout at the end of each shift while supporting guests with loyalty program information.

Location: Switzerland

Workplace: Onsite

Employment Type: Seasonal

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Plan and supervise the daily reception department operations, including guest arrivals/departures, room sales, and VIP/group/crew room allocations.
•Coordinate and review the work of receptionists.
•Train new employees and provide on-the-job training.
•Handle guest requests and complaints while providing information on customer loyalty programmes.
•Supervise cashiers, manage your cash register (collections, currency exchange), prepare invoices, and complete shift handover and administrative tasks.

Pay and Benefits

Perks:Staff AccommodationChildcareGerman CoursesSkiing CoursesSnowboarding Courses

Key Requirements

•Successfully completed specialist training.
•Strong communication and good judgment, with leadership skills.
•OPERA knowledge.
•Very good German and English; ideally also Italian and/or Russian.
•Structured and organized working style with a high attention to detail and quality awareness.

Skills:CommunicationLeadershipGood judgementStructured workingTeam-oriented

Languages:GermanEnglishItalianRussian

Tech Stack:OPERA

Company Brief

Kempinski

Kempinski is a luxury hotel management company operating five-star hotels, residences and restaurants worldwide. The group provides high-end hospitality services, managing properties and bespoke guest experiences across major cities and resort destinations.

Industry: Hotels & Resorts

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Munich, Germany

Founded: 1862

Glassdoor: 4.0

Website LinkedIn Glassdoor

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Kempinski

3 days ago

Shiftleader Reception (f/m/d)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: Switzerland

Workplace: Onsite

Employment Type: Seasonal

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Plan and supervise the daily reception department operations, including guest arrivals/departures, room sales, and VIP/group/crew room allocations.
•Coordinate and review the work of receptionists.
•Train new employees and provide on-the-job training.
•Handle guest requests and complaints while providing information on customer loyalty programmes.
•Supervise cashiers, manage your cash register (collections, currency exchange), prepare invoices, and complete shift handover and administrative tasks.

Pay and Benefits

Perks:Staff AccommodationChildcareGerman CoursesSkiing CoursesSnowboarding Courses

Key Requirements

•Successfully completed specialist training.
•Strong communication and good judgment, with leadership skills.
•OPERA knowledge.
•Very good German and English; ideally also Italian and/or Russian.
•Structured and organized working style with a high attention to detail and quality awareness.

Skills:CommunicationLeadershipGood judgementStructured workingTeam-oriented

Languages:GermanEnglishItalianRussian

Tech Stack:OPERA

Company Brief

Kempinski

Industry: Hotels & Resorts

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Munich, Germany

Founded: 1862

Glassdoor: 4.0

Website LinkedIn Glassdoor