Software Development Lead

Brillio
Bengaluru
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 4-6 yearsEducation: bachelorsSkills: ["Cross-functional collaboration","Troubleshooting","Continuous improvement","Process optimization","User enablement"]

Design, develop, and customize Salesforce Sales Cloud solutions, including Opportunity Management, Sales Automation, and Forecast Management. Configure Territory Planning strategies and build scalable platform components using Apex, Lightning Web Components, and Experience Cloud. Integrate Salesforce with Genesys and other systems, develop custom agents and AI frameworks, and optimize issues across Sales Cloud, Data Cloud, and integrations to improve reliability, agent workflows, response times, and customer satisfaction.

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FursaFursa
Brillio
Brillio
5 days ago

Software Development Lead

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live
Reposted: similar role first listed 8 months ago

Job Summary

Design, develop, and customize Salesforce Sales Cloud solutions, including Opportunity Management, Sales Automation, and Forecast Management. Configure Territory Planning strategies and build scalable platform components using Apex, Lightning Web Components, and Experience Cloud. Integrate Salesforce with Genesys and other systems, develop custom agents and AI frameworks, and optimize issues across Sales Cloud, Data Cloud, and integrations to improve reliability, agent workflows, response times, and customer satisfaction.
Location: Bengaluru
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Sr. Manager level

Key Responsibilities

  • •Lead the design, development, and customization of Salesforce Sales Cloud solutions including Opportunity Management, Sales Automation, and Forecast Management.
  • •Configure Territory Planning strategies and measure performance improvements via sales coverage and resource allocation metrics.
  • •Develop and enhance Salesforce Platform components using Apex, Lightning Web Components (LWC), and Experience Cloud for scalable solutions.
  • •Integrate Salesforce with Genesys and other third-party systems to streamline agent workflows and improve customer service outcomes.
  • •Troubleshoot and optimize issues across Salesforce Sales Cloud, Data Cloud, and custom integrations while driving continuous improvements using OpenAI and other AI technologies.

Key Requirements

  • •4–6 years hands-on experience delivering Salesforce Sales Cloud solutions including customization and integrations.
  • •Strong hands-on experience with Salesforce Sales Cloud, Service Cloud, and Experience Cloud.
  • •Proficiency building Salesforce Platform components with Apex and Lightning Web Components (LWC).
  • •Knowledge of Salesforce integration work, including Genesys and third-party systems.
  • •Relevant certifications such as Salesforce Certified Platform Developer I/II and/or Sales Cloud Consultant; architect-level credentials are preferred.
Experience:4-6 yearsSalesforceIntegrationAutomationAI
Education:Bachelor's in Computer Science, Information Technology, or closely related discipline
Skills:Cross-functional collaborationTroubleshootingContinuous improvementProcess optimizationUser enablement
Certifications:Salesforce Certified Platform Developer ISalesforce Certified Platform Developer IISalesforce Certified Sales Cloud ConsultantSalesforce Certified Application Architect
Tech Stack:Salesforce Sales CloudSalesforce Service CloudSalesforce Experience CloudSalesforce PlatformApexLightning Web Components (LWC)Experience CloudGenesysAgentforce platformSalesforce Data CloudOpenAI

Company Brief

Brillio
Provides digital transformation and IT consulting services, including cloud migration, analytics, digital engineering, and managed services to accelerate business outcomes for enterprises across industries.
Industry: Consulting
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Santa Clara, United States
Founded: 2014
WebsiteLinkedIn