Associate - Product Operations

DoorDash US
Phoenix, Chicago, San Francisco, United States
Workplace: RemoteFull timeUSD 74,800 - 110,000 annuallyFunction: Strategy & Corporate DevelopmentSkills: ["Cross-functional collaboration","Problem-solving","Prioritization","Ownership","Documentation"]

Drive product and quality strategy for a new business line, becoming an expert in product, operations, and merchants. Lead merchant growth by aligning product strategy with market expectations, monitoring service quality, and investigating deviations. Perform comprehensive, data-driven analysis (including sizing, pricing, impact, and root cause) and deliver recommendations to product and operations teams to optimize offerings as merchant and customer needs grow.

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DoorDash US
DoorDash US
5 months ago

Associate - Product Operations

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Source: Company careers pageValidated by: Fursa AI
Last checked: 28 minutes agoStatus: Live

Job Summary

Drive product and quality strategy for a new business line, becoming an expert in product, operations, and merchants. Lead merchant growth by aligning product strategy with market expectations, monitoring service quality, and investigating deviations. Perform comprehensive, data-driven analysis (including sizing, pricing, impact, and root cause) and deliver recommendations to product and operations teams to optimize offerings as merchant and customer needs grow.
Location: Phoenix, Chicago, San Francisco, United States
Workplace: Remote
Employment Type: Full time
Job Function: Strategy & Corporate Development
Seniority: Mid level

Key Responsibilities

  • •Drive product and quality strategy for one of the newest business lines.
  • •Ensure merchant growth through product strategy aligned with market expectations and service-quality monitoring.
  • •Deep dive into service quality deviations and make recommendations to product and operations teams.
  • •Perform comprehensive analysis and provide business-strategy recommendations to help expand into new industry verticals.
  • •Work cross-functionally to influence roadmaps and set requirements while prioritizing by impact.

Pay and Benefits

Salary: USD 74,800 - 110,000 annually
Perks:Health InsuranceDentalVision401kPaid ParentalWellness StipendCommuter BenefitsPaid LeavePaid HolidaysDisability InsuranceLife Insurance

Key Requirements

  • •Use a data-driven approach to identify, size, price, and analyze business problems and tradeoffs.
  • •Bring structure to undefined opportunities by creating playbooks, models, processes, and tools.
  • •Partner cross-functionally and influence roadmaps and requirements with business development, product, logistics, and operations teams.
  • •Prioritize partner needs by impact and design solutions that balance speed and quality.
  • •Have previous experience working in eCommerce and/or logistics.
Experience:ECommerceLogistics
Skills:Cross-functional collaborationProblem-solvingPrioritizationOwnershipDocumentation

Company Brief

DoorDash US
On-demand logistics platform connecting consumers with local restaurants, grocers, and retailers for food delivery, pickup, and convenience services. Operates a marketplace and last-mile delivery network while offering tools and analytics for merchants and couriers.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2013
WebsiteLinkedIn