Enterprise Implementation Consultant

Samsara
Chicago
Workplace: RemoteFull timeUSD 88,979 - 134,590 annuallyFunction: Customer Success & Account ManagementExperience: 4+ yearsEducation: bachelorsSkills: ["Customer-facing communication","Problem-solving","Project management","Consultative skills","Emotional intelligence"]

Own enterprise customer relationships as they deploy and adopt Samsara’s IoT solutions for fleets and industrial assets. Partner cross-functionally with Sales, Support, Sales Engineering, and Product to drive onboarding, product usage, training, and account health. Build launch plans and roadmaps, track implementation progress and time to value, and communicate effectively with executives and day-to-day users while ensuring successful deployments and renewals.

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FursaFursa
Samsara
Samsara
1 day ago

Enterprise Implementation Consultant

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Last checked: 17 hours agoStatus: Live

Job Summary

Own enterprise customer relationships as they deploy and adopt Samsara’s IoT solutions for fleets and industrial assets. Partner cross-functionally with Sales, Support, Sales Engineering, and Product to drive onboarding, product usage, training, and account health. Build launch plans and roadmaps, track implementation progress and time to value, and communicate effectively with executives and day-to-day users while ensuring successful deployments and renewals.
Location: Chicago
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Advise and guide enterprise customers throughout the customer lifecycle to drive adoption, advocacy, and renewal.
  • •Manage deployment of Samsara IoT technology for large-scale customers and ensure quick time to value.
  • •Create launch plans and roadmaps to increase product usage, and track implementation progress, participation, adoption, and account health.
  • •Run training sessions and demonstrate Samsara’s technology, resolving obstacles with executives and day-to-day users.
  • •Build and maintain strong customer and internal cross-functional relationships across Sales, Support, Sales Engineering, and Product.
Travel: Medium travel

Pay and Benefits

Salary: USD 88,979 - 134,590 annually
Perks:Remote WorkLearning BudgetHealth Insurance

Key Requirements

  • •4+ years of experience in a senior Customer Success, account management, or strategic consulting role; enterprise SaaS experience preferred.
  • •Experience supporting or working with technical products and comfort explaining technology to executives and day-to-day users.
  • •Excellent consultative skills with end-to-end system implementations and strong project management skills.
  • •Proven ability to build trust and communicate effectively with diverse stakeholders, including executives and product/engineering senior management.
  • •Bachelor’s degree from a 4-year institution, with travel up to 25% required.
Experience:4+ yearsEnterprise SaaSB2B SaaSIoTConsulting
Education:Bachelor's
Skills:Customer-facing communicationProblem-solvingProject managementConsultative skillsEmotional intelligence
Tech Stack:IoTIoT solutionsVideo-Based SafetyVehicle TelematicsApps and Driver WorkflowsEquipment Monitoring

Company Brief

Samsara
Provides an integrated IoT platform combining hardware sensors, cameras, and cloud-based software to help businesses monitor vehicles, equipment, and operations for fleet management, safety, compliance, and operational efficiency.
Industry: Supply Chain Technology
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2015
WebsiteLinkedIn