Senior Customer Engineer, Named - Minnesota

Cloudflare
Minneapolis
Full timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Presentation","Stakeholder management","Strategic communication","Customer advisory","Enterprise customer focus"]

Serve as a trusted technical advisor and quota-carrying engineer for named accounts in Minnesota, owning the end-to-end technical relationship from discovery through adoption, expansion, and renewal. Lead technical validation, build bespoke security/networking/developer platform architectures, run demos and PoCs, oversee onboarding and integration health, and translate platform capabilities into measurable ROI for C-level stakeholders—augmented by AI-driven workflow automation.

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FursaFursa
Cloudflare
Cloudflare
3 days ago

Senior Customer Engineer, Named - Minnesota

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Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Serve as a trusted technical advisor and quota-carrying engineer for named accounts in Minnesota, owning the end-to-end technical relationship from discovery through adoption, expansion, and renewal. Lead technical validation, build bespoke security/networking/developer platform architectures, run demos and PoCs, oversee onboarding and integration health, and translate platform capabilities into measurable ROI for C-level stakeholders—augmented by AI-driven workflow automation.
Location: Minneapolis
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Partner with Account Executives on technical discovery, build bespoke architectures, and deliver product demonstrations and Proof of Concepts (PoCs) across Cloudflare’s portfolio.
  • •Lead and/or oversee technical onboarding and implementation as the primary executive and engineering contact for the customer.
  • •Proactively monitor customer health and telemetry to ensure rapid time-to-value and resolve integration bottlenecks.
  • •Maintain commercial accountability for platform adoption, retention revenue, and identify cross-sell/up-sell opportunities using product usage data.
  • •Use AI-augmented workflows and AI agents to automate routine tasks such as RFP/security questionnaire responses, sandbox provisioning, and basic telemetry monitoring.

Pay and Benefits

Perks:Health InsuranceDentalVision401kEquityPaid LeaveParental LeaveLife Insurance

Key Requirements

  • •Experience in a customer-facing technical role (e.g., Solutions Engineering, Customer Engineering, Sales Engineering, or Forward Deployed Engineering).
  • •Broad technical expertise across web security, networking (routing, DNS, DDoS mitigation), cloud infrastructure, and enterprise architecture.
  • •Ability to operate in a quota-carrying or revenue-aligned environment and translate SaaS metrics into business value across enterprise sales cycles.
  • •Exceptional presentation and stakeholder management skills bridging technical implementation details and C-suite business strategy.
  • •Proficiency in Python, JavaScript, or similar languages for custom integration scripts, API connectors, and edge computing functions.
Experience:SaaSEnterprise sales
Skills:PresentationStakeholder managementStrategic communicationCustomer advisoryEnterprise customer focus
Languages:English
Tech Stack:PythonJavaScriptWorkers AIAI GatewayVectorizeLLM orchestrationRAGRetrieval-Augmented Generation

Company Brief

Cloudflare
Provides a global network and cloud platform that delivers security, performance, and reliability services for web applications, APIs, and Internet properties, including CDN, DDoS protection, DNS, and zero-trust security solutions.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2009
WebsiteLinkedIn