Professional Services Engineer

BigID
United States
Workplace: RemoteFull timeUSD 105,000 - 135,000 annuallyFunction: Solutions Engineering & Sales EngineeringSkills: ["Communication","Problem-solving","Collaboration","Proactive mindset","Independent judgment"]

Own customer-facing setup, integration, and deployment of BigID discovery tools. Translate client requirements into working solutions, lead implementation engagements, and troubleshoot deployment issues to root cause. Partner across Engineering and Product to improve rollout and documentation, and deliver technical training tailored to audiences ranging from hands-on admins to executive stakeholders. Work within the EST time zone and support successful customer integration end-to-end.

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FursaFursa
BigID
BigID
2 months ago

Professional Services Engineer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Own customer-facing setup, integration, and deployment of BigID discovery tools. Translate client requirements into working solutions, lead implementation engagements, and troubleshoot deployment issues to root cause. Partner across Engineering and Product to improve rollout and documentation, and deliver technical training tailored to audiences ranging from hands-on admins to executive stakeholders. Work within the EST time zone and support successful customer integration end-to-end.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Partner with client stakeholders to understand technical requirements and align them to business objectives.
  • •Plan and lead implementation engagements by deploying solution components and configuring the product for each client environment.
  • •Collaborate across internal teams and client organizations to ensure smooth rollout and successful integration.
  • •Deliver technical training tailored to the audience, from hands-on admins to executive stakeholders.
  • •Identify root causes of deployment issues and work with Engineering and Product to document field issues and enhancement requests.

Pay and Benefits

Salary: USD 105,000 - 135,000 annually
Equity and Bonus:Equity
Perks:Remote WorkHealth InsuranceDentalVision401kPaid LeavePet InsuranceLearning BudgetEquity

Key Requirements

  • •3+ years in a customer-facing technical role, ideally in product implementation or hands-on deployment in enterprise environments.
  • •Strong troubleshooting and operational knowledge across areas like compute, storage, networking, databases, DevOps, big data/analytics, security, and application development.
  • •Proven full solution lifecycle experience, including problem identification, system design/specification, implementation, testing, client training, and deployment.
  • •Hands-on experience deploying with Docker and Kubernetes.
  • •Working knowledge of databases (MongoDB, SQL Server, Oracle, PostgreSQL, MySQL/MariaDB, or IBM DB2) and experience with cloud platforms (AWS, Azure, or GCP), plus REST API experience and Java/Python scripting.
Experience:EnterpriseSaaSData securityCybersecurity
Skills:CommunicationProblem-solvingCollaborationProactive mindsetIndependent judgment
Languages:English
Tech Stack:DockerKubernetesAWSAzureGoogle Cloud PlatformREST APIsJavaPythonMongoDBMicrosoft SQL ServerOracle DatabasePostgreSQLMySQLMariaDBIBM DB2HadoopHiveSpark

Company Brief

BigID
Provides data discovery and intelligence platform that helps organizations find, map, and protect sensitive and personal data across complex data environments to support privacy, security, and governance initiatives.
Industry: Data Infrastructure
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Funding: Series D
Headquarters: New York, United States
Founded: 2016
WebsiteLinkedIn