Beauty Advisor (Client Experience & Operations) - Stratford London Future Opportunities (London, GB)

Sephora
London
Workplace: OnsiteFull timeFunction: SalesSkills: ["Customer-obsessed","Interpersonal skills","Organizational skills","Attention to detail","Multitask"]

Deliver world-class Sephora customer experiences by providing personalised beauty advice across makeup, skincare, and fragrance. Drive sales through proactive customer engagement, upselling, and promoting loyalty services. Own day-to-day store operations including accurate cash handling, processing deliveries, replenishing stock, supporting inventory accuracy, and helping with visual merchandising updates and new store opening activities when applicable.

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Sephora
Sephora
1 day ago

Beauty Advisor (Client Experience & Operations) - Stratford London Future Opportunities (London, GB)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Deliver world-class Sephora customer experiences by providing personalised beauty advice across makeup, skincare, and fragrance. Drive sales through proactive customer engagement, upselling, and promoting loyalty services. Own day-to-day store operations including accurate cash handling, processing deliveries, replenishing stock, supporting inventory accuracy, and helping with visual merchandising updates and new store opening activities when applicable.
Location: London
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Educate customers on application techniques, routines, and product benefits to enhance their experience.
  • •Stay up to date with beauty trends, new launches, and Sephora’s full product assortment.
  • •Provide expert, accurate product guidance across makeup, skincare, and fragrance.
  • •Drive sales through proactive customer connection, upselling, and promoting Sephora services and loyalty programme.
  • •Handle store operations: accurate transactions, delivery receiving/organisation, stock replenishment, inventory support, and removing expired/damaged items.

Pay and Benefits

Perks:CommissionEmployee DiscountPaid DayHoliday AllowanceWellness Stipend

Key Requirements

  • •Experience in retail, customer service, or store operations (cash & stock).
  • •Strong passion for makeup, skincare, and fragrance, with beneficial product knowledge and application technique experience.
  • •Warm interpersonal skills and ability to build meaningful client connections.
  • •Excellent organisational skills and high attention to detail.
  • •Ability to lift/carry boxes, stand for extended periods, and perform physical tasks.
Experience:RetailCustomer serviceStore operations
Skills:Customer-obsessedInterpersonal skillsOrganizational skillsAttention to detailMultitask

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn