Client Advisor, South Coast Plaza (Costa Mesa, US)

Prada Group
United States
Workplace: OnsiteFull timeFunction: Consulting & AdvisorySkills: ["Communication","Interpersonal skills","Customer service","Relationship-building","Teamwork"]

Ambassador for Prada brands delivering a luxury, customer-centric experience. Drives individual and team sales, captures client data in CRM for personalized relationships, promotes an Omni Channel approach, collaborates with colleagues, and ensures an exceptional in-store experience while maintaining brand standards.

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Prada Group
Prada Group
3 months ago

Client Advisor, South Coast Plaza (Costa Mesa, US)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Ambassador for Prada brands delivering a luxury, customer-centric experience. Drives individual and team sales, captures client data in CRM for personalized relationships, promotes an Omni Channel approach, collaborates with colleagues, and ensures an exceptional in-store experience while maintaining brand standards.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Consulting & Advisory

Key Responsibilities

  • •Place the Customer at the center, creating a welcoming environment and striving to meet their every need and request, providing them with an excellence service in accordance to the “client journey ceremony”
  • •Capture Customer data into the Company CRM with the purpose of connecting to the client, maintaining and developing the relationships to offer a personalized approach and develop future opportunities
  • •Embrace and promote the Omni Channel mindset
  • •Welcome and serve the customer providing an excellent in-store experience at all times
  • •Be proactively engaged in cross selling with all Departments and maximizes sales opportunity in order to achieve individual sales target and KPIs

Key Requirements

  • •Passion for selling and stores
  • •Curiosity and interest in luxury/fashion, art and design
  • •Experience of building a long-lasting relationship with clients
  • •Excellent communication and interpersonal skills
  • •Ambition, resilience, self motivation, result driven and problem solving
Experience:LuxuryRetailFashion
Skills:CommunicationInterpersonal skillsCustomer serviceRelationship-buildingTeamwork
Languages:English

Company Brief

Prada Group
Prada Group is a global luxury fashion house designing, producing and retailing high-end leather goods, ready-to-wear, footwear and accessories across multiple brands, known for craftsmanship, innovation and iconic Italian style.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Milan, Italy
Founded: 1913
WebsiteLinkedIn