Dimension Data

1 week ago

UNIX & SQL Production Support Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 17 hours agoStatus: Live

Job Summary

Provide production support for product servers and clients, focusing on timely resolution of L2 issues through detailed analysis. Perform code fixes and rigorous testing when needed, support continuous improvement and continuous delivery, and enhance application performance. Investigate incidents with detailed RCA, implement corrective actions, and collaborate effectively with global teams, including providing technical feedback to Development teams.

Location: São Paulo

Workplace: Onsite

Employment Type: Full time

Job Function: Manufacturing & Production Operations

Seniority: Mid level

Key Responsibilities

•Actively support resolution of L2 issues with detailed analysis.
•Help in code fixes and perform rigorous testing where required.
•Support product servers and clients on cutting-edge platforms.
•Perform detailed RCA of production issues and implement corrective actions.
•Collaborate with team members and provide technical feedback and support to Development teams.

Key Requirements

•3+ years of relevant experience in application maintenance and support.
•Strong knowledge of Unix and SQL.
•Knowledge of other scripting languages.
•Preferably programming language knowledge in Java.
•Experience in support roles such as production support, application support, or technical analyst (4 support).

Experience:3+ years

Skills:Fast learningSelf-motivatedCollaborationCommunicationConsultative approach

Tech Stack:UnixSQLScripting languagesJava

Company Brief

Dimension Data

Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Public Company (Market Cap in USD)

Headquarters: London, United Kingdom

Founded: 1983

Website LinkedIn

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Dimension Data

1 week ago

UNIX & SQL Production Support Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 17 hours agoStatus: Live

Job Summary

Location: São Paulo

Workplace: Onsite

Employment Type: Full time

Job Function: Manufacturing & Production Operations

Seniority: Mid level

Key Responsibilities

•Actively support resolution of L2 issues with detailed analysis.
•Help in code fixes and perform rigorous testing where required.
•Support product servers and clients on cutting-edge platforms.
•Perform detailed RCA of production issues and implement corrective actions.
•Collaborate with team members and provide technical feedback and support to Development teams.

Key Requirements

•3+ years of relevant experience in application maintenance and support.
•Strong knowledge of Unix and SQL.
•Knowledge of other scripting languages.
•Preferably programming language knowledge in Java.
•Experience in support roles such as production support, application support, or technical analyst (4 support).

Experience:3+ years

Skills:Fast learningSelf-motivatedCollaborationCommunicationConsultative approach

Tech Stack:UnixSQLScripting languagesJava

Company Brief

Dimension Data

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Public Company (Market Cap in USD)

Headquarters: London, United Kingdom

Founded: 1983

Website LinkedIn