UNIX & SQL Production Support Engineer

Dimension Data
São Paulo
Workplace: OnsiteFull timeFunction: Manufacturing & Production OperationsExperience: 3+ yearsSkills: ["Fast learning","Self-motivated","Collaboration","Communication","Consultative approach"]

Provide production support for product servers and clients, focusing on timely resolution of L2 issues through detailed analysis. Perform code fixes and rigorous testing when needed, support continuous improvement and continuous delivery, and enhance application performance. Investigate incidents with detailed RCA, implement corrective actions, and collaborate effectively with global teams, including providing technical feedback to Development teams.

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FursaFursa
Dimension Data
Dimension Data
2 months ago

UNIX & SQL Production Support Engineer

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 9 days agoStatus: Live

Job Summary

Provide production support for product servers and clients, focusing on timely resolution of L2 issues through detailed analysis. Perform code fixes and rigorous testing when needed, support continuous improvement and continuous delivery, and enhance application performance. Investigate incidents with detailed RCA, implement corrective actions, and collaborate effectively with global teams, including providing technical feedback to Development teams.
Location: São Paulo
Workplace: Onsite
Employment Type: Full time
Job Function: Manufacturing & Production Operations
Seniority: Mid level

Key Responsibilities

  • •Actively support resolution of L2 issues with detailed analysis.
  • •Help in code fixes and perform rigorous testing where required.
  • •Support product servers and clients on cutting-edge platforms.
  • •Perform detailed RCA of production issues and implement corrective actions.
  • •Collaborate with team members and provide technical feedback and support to Development teams.

Key Requirements

  • •3+ years of relevant experience in application maintenance and support.
  • •Strong knowledge of Unix and SQL.
  • •Knowledge of other scripting languages.
  • •Preferably programming language knowledge in Java.
  • •Experience in support roles such as production support, application support, or technical analyst (4 support).
Experience:3+ years
Skills:Fast learningSelf-motivatedCollaborationCommunicationConsultative approach
Tech Stack:UnixSQLScripting languagesJava

Company Brief

Dimension Data
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn