Samsara

4 weeks ago

Customer Success Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Join Samsara’s Customer Success team in Canada, partnering with Sales, Support, Sales Engineering, and Product to customize Samsara for customers and become their long-term partner. You’ll work cross-functionally to understand customer fleets, craft joint success plans, and help customers realize safety, efficiency, and sustainability gains from our IoT platform.

Location: Canada

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Entry level

Key Responsibilities

•Be on the front lines and ensure our customers increase the safety, efficiency, and sustainability of their operations with our IoT platform.
•Compose joint success plans with customers, outlining their objectives, metrics, and timelines, and effectively removing any barriers to achieving business value.
•Orchestrate executive business reviews with our customers’ decision-makers and our executive leadership where we look back at past successes and align on upcoming goals.
•Conduct workshops with customers to break down their current operations and recommend workflow changes to get the most out of our Samsara products.
•Support French-speaking customers implementations.

Pay and Benefits

Salary: CAD 60,435 - 78,210 annually

Perks:Remote WorkLearning Budget

Key Requirements

•2+ years of experience in a Customer Success, account management, or strategic consulting role. Enterprise SaaS experience preferred.
•English and French fluency.
•Bachelor’s degree from an accredited university.
•This is a demanding role with high internal visibility, requiring strong priority management and high emotional intelligence.
•Previous hands-on experience assisting or working with technical products.

Experience:2+ yearsIoTSaaSEnterprise SaaS

Education:Bachelor's

Skills:CommunicationRelationship-buildingProblem-solvingEmotional intelligencePrioritization

Languages:EnglishFrench

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Samsara

Provides an integrated IoT platform combining hardware sensors, cameras, and cloud-based software to help businesses monitor vehicles, equipment, and operations for fleet management, safety, compliance, and operational efficiency.

Industry: Supply Chain Technology

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2015

Website LinkedIn

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Samsara

4 weeks ago

Customer Success Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: Canada

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Entry level

Key Responsibilities

•Be on the front lines and ensure our customers increase the safety, efficiency, and sustainability of their operations with our IoT platform.
•Compose joint success plans with customers, outlining their objectives, metrics, and timelines, and effectively removing any barriers to achieving business value.
•Orchestrate executive business reviews with our customers’ decision-makers and our executive leadership where we look back at past successes and align on upcoming goals.
•Conduct workshops with customers to break down their current operations and recommend workflow changes to get the most out of our Samsara products.
•Support French-speaking customers implementations.

Pay and Benefits

Salary: CAD 60,435 - 78,210 annually

Perks:Remote WorkLearning Budget

Key Requirements

•2+ years of experience in a Customer Success, account management, or strategic consulting role. Enterprise SaaS experience preferred.
•English and French fluency.
•Bachelor’s degree from an accredited university.
•This is a demanding role with high internal visibility, requiring strong priority management and high emotional intelligence.
•Previous hands-on experience assisting or working with technical products.

Experience:2+ yearsIoTSaaSEnterprise SaaS

Education:Bachelor's

Skills:CommunicationRelationship-buildingProblem-solvingEmotional intelligencePrioritization

Languages:EnglishFrench

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Samsara

Industry: Supply Chain Technology

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2015

Website LinkedIn