Salesforce

6 days ago

Lead Content Designer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 22 hours agoStatus: Live

Job Summary

Shape scalable content and information architecture for Salesforce’s Customer Digital Experience (CDX) team. Lead narrative flow and in-app communication standards, write clear user-facing content for UI, onboarding, and online help, and define content strategy with research and design partners. Present to senior leadership for alignment and executive buy-in, mentor junior content designers, and influence the future of content design across cross-functional teams.

Location: San Francisco, Seattle

Workplace: Hybrid

Employment Type: Full time

Job Function: Design (Product/UX/UI/Visual)

Seniority: Mid level

Key Responsibilities

•Lead information architecture strategy to ensure narrative flow and structure across complex product experiences.
•Use simple language and create standards and reusable content patterns to improve in-app communication across teams.
•Partner with research and design early to frame problems, define content vision, and align leaders around customer-centered outcomes.
•Present to senior leadership to drive alignment, clarity, and executive buy-in, and mentor junior content designers.

Pay and Benefits

Salary: USD 143,400 - 216,900 annually

Perks:Health InsuranceDentalVisionParental LeaveLife InsuranceDisability Insurance401kEquity

Key Requirements

•8+ years of experience managing complex content projects as a content designer or in an allied role.
•4+ years of experience developing and implementing design-centric content strategy.
•Strong writing skills across UI text, onboarding, and online help, with an online portfolio demonstrating content design work.
•Experience partnering with stakeholders and subject matter experts to identify customer scenarios, prioritize content, and validate outcomes.

Experience:8+ yearsContent designProduct development

Skills:CommunicationCollaborationMentoringStrategic thinking

Company Brief

Salesforce

Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.

Industry: SaaS

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 1999

Glassdoor: 4.1

Website LinkedIn Glassdoor

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Salesforce

6 days ago

Lead Content Designer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 22 hours agoStatus: Live

Job Summary

Location: San Francisco, Seattle

Workplace: Hybrid

Employment Type: Full time

Job Function: Design (Product/UX/UI/Visual)

Seniority: Mid level

Key Responsibilities

•Lead information architecture strategy to ensure narrative flow and structure across complex product experiences.
•Use simple language and create standards and reusable content patterns to improve in-app communication across teams.
•Partner with research and design early to frame problems, define content vision, and align leaders around customer-centered outcomes.
•Present to senior leadership to drive alignment, clarity, and executive buy-in, and mentor junior content designers.

Pay and Benefits

Salary: USD 143,400 - 216,900 annually

Perks:Health InsuranceDentalVisionParental LeaveLife InsuranceDisability Insurance401kEquity

Key Requirements

•8+ years of experience managing complex content projects as a content designer or in an allied role.
•4+ years of experience developing and implementing design-centric content strategy.
•Strong writing skills across UI text, onboarding, and online help, with an online portfolio demonstrating content design work.
•Experience partnering with stakeholders and subject matter experts to identify customer scenarios, prioritize content, and validate outcomes.

Experience:8+ yearsContent designProduct development

Skills:CommunicationCollaborationMentoringStrategic thinking

Company Brief

Salesforce

Industry: SaaS

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 1999

Glassdoor: 4.1

Website LinkedIn Glassdoor