Aon

20 hours ago

Bilingual Marketing & Strategic Account Manager, Commercial Risk, Japan Global Solutions

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Build trusted relationships with Japanese multinational clients by serving as a bilingual point of contact across Aon teams, brokers, insurers, and stakeholders. Coordinate resources to deliver tailored commercial risk solutions, monitor service requests, resolve issues, and provide proactive updates. Support stewardship planning, client reporting, and renewal strategy by aligning timelines, information requests, and internal workflows while ensuring consistent cross-geography service and documentation.

Location: New York

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Partner with Japanese multinational clients to deliver exceptional service, support account retention, and help clients navigate complex risk environments.
•Collaborate with Account Executives, brokers, and service teams to coordinate resources and deliver tailored solutions.
•Monitor service requests, resolve issues, and provide proactive updates to clients.
•Support stewardship planning, client reporting, and renewal preparation by coordinating timelines, information requests, insurer engagement, and internal alignment.
•Serve as a bilingual bridge between Japanese clients and U.S. service teams, coordinating cross-border support and ensuring consistent service across geographies.

Pay and Benefits

Salary: USD 110,000 - 135,000 annually

Perks:401kEquityHealth InsuranceDentalVisionPaid LeavePaid HolidaysLong-term DisabilityLife InsuranceTuition AssistanceCommuter BenefitsAdoption AssistanceEmployee Assistance

Key Requirements

•Native-level Japanese language proficiency and business-level English proficiency.
•7+ years of account management experience in Commercial Risk, insurance brokerage, insurance company, risk management, or related professional services.
•Active Property & Casualty license, or willingness to obtain within 90 days of employment.
•Experience supporting large or complex commercial clients and coordinating across internal service teams, brokers, insurers, and client stakeholders.
•General knowledge of commercial insurance, risk management, renewal processes, and client service delivery, with a Bachelor’s degree or equivalent experience.

Experience:InsuranceRisk managementInsurance brokerageAccount managementMultinational clientsCommercial clients

Education:Bachelor's

Skills:Client-focusedDetail-orientedReliableStrong communicationCross-team coordination

Licenses:Property & Casualty

Languages:JapaneseEnglish

Company Brief

Aon

Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.

Industry: Insurance

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1982

Glassdoor: 3.9

Website LinkedIn Glassdoor

Loading job details...

Preparing the role view and application actions.

Aon