Account Manager

RTB House
Mexico
Workplace: RemoteFull timeFunction: Customer Success & Account ManagementSkills: ["Analytical skills","Problem-solving","Communication","Multi-tasking","Customer focus"]

Manage success and long-term relationships for larger clients, including regular check-ins and premium customer service. Own customer communications across phone, video calls, and email, responding to requests and providing information about services and products. Support clients in launching ad campaigns, build deep product knowledge, and contribute to data improvement and optimization for performance marketing outcomes.

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RTB House
RTB House
2 days ago

Account Manager

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Last checked: 3 hours agoStatus: Live

Job Summary

Manage success and long-term relationships for larger clients, including regular check-ins and premium customer service. Own customer communications across phone, video calls, and email, responding to requests and providing information about services and products. Support clients in launching ad campaigns, build deep product knowledge, and contribute to data improvement and optimization for performance marketing outcomes.
Location: Mexico
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Cooperate with major e-commerce brands in Mexico.
  • •Conduct regular meetings with top clients to ensure premium customer service.
  • •Execute customer communications via phone, video calls, and email in line with processes.
  • •Own long-term customer success and relationships for larger accounts.
  • •Assist customers in launching ad campaigns and contribute to data improvement and optimization.

Pay and Benefits

Perks:Remote Work

Key Requirements

  • •Experience managing online advertising campaigns for clients.
  • •Preferably experience in adtech, as an advertiser, or in an agency (online area).
  • •Highly developed analytical skills with strong numerical and problem-solving abilities.
  • •Interest in performance marketing, digital marketing, or e-commerce.
  • •Fluency in Spanish and English, with strong verbal and written communication skills.
Experience:AdtechAdvertisingAgencyE-commercePerformance marketingDigital marketing
Skills:Analytical skillsProblem-solvingCommunicationMulti-taskingCustomer focus
Languages:SpanishEnglish
Tech Stack:Deep Learning

Company Brief

RTB House
Provides programmatic advertising and ad tech solutions using deep learning for personalized ad delivery, real-time bidding, and performance optimization across display, video, and mobile channels globally.
Industry: Advertising Media Groups
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Warsaw, Poland
Founded: 2012
WebsiteLinkedIn