Distribution & Product Operation Manager, SoundOn Japan

TikTok
Tokyo
Workplace: OnsiteFull timeFunction: Supply Chain & LogisticsExperience: 5+ yearsSkills: ["Analytical skills","Problem-solving","Communication","Stakeholder management","Detail-oriented"]

Own day-to-day operations for the SoundOn music distribution platform in Japan, ensuring stable, efficient experiences across the content distribution workflow. Investigate and resolve operational issues, use frontline feedback and operational metrics to drive continuous workflow/SOP improvements, and translate recurring pain points into product requirements. Conduct competitive and trend analysis to recommend scalable process enhancements and collaborate cross-functionally to localize and roll out platform features for the Japanese market.

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FursaFursa
TikTok
TikTok
1 month ago

Distribution & Product Operation Manager, SoundOn Japan

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Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Own day-to-day operations for the SoundOn music distribution platform in Japan, ensuring stable, efficient experiences across the content distribution workflow. Investigate and resolve operational issues, use frontline feedback and operational metrics to drive continuous workflow/SOP improvements, and translate recurring pain points into product requirements. Conduct competitive and trend analysis to recommend scalable process enhancements and collaborate cross-functionally to localize and roll out platform features for the Japanese market.
Location: Tokyo
Workplace: Onsite
Employment Type: Full time
Job Function: Supply Chain & Logistics
Seniority: Sr. Manager level

Key Responsibilities

  • •Own day-to-day product operations for the music distribution platform, ensuring stable and efficient distribution for artists and rights holders.
  • •Investigate and resolve operational issues (music distribution, metadata, content delivery, platform exceptions), identify root causes, and drive scalable solutions with cross-functional teams.
  • •Collect frontline user feedback, identify recurring operational pain points, and translate them into product requirements with Product Managers to deliver improvements.
  • •Monitor product performance and operational metrics, continuously optimize workflows and SOPs to improve the user experience.
  • •Drive localization and rollout of product features for the Japanese market and coordinate with internal/external stakeholders to improve operational processes.

Key Requirements

  • •5+ years of experience in product operations, product management, platform operations, or related roles in internet/digital/content platforms or the music industry.
  • •Business-level proficiency in Japanese and English to collaborate with global cross-functional teams.
  • •Strong analytical and problem-solving skills to identify operational challenges and drive product/process improvements.
  • •Cross-functional experience with Product, Engineering, and Operations to define requirements and deliver enhancements.
  • •Strong data analysis skills to optimize operational performance and improve workflows.
Experience:5+ yearsInternet platformsDigital productsContent platformsMusic industryB2B platform
Skills:Analytical skillsProblem-solvingCommunicationStakeholder managementDetail-oriented
Languages:JapaneseEnglish
Tech Stack:DDEXXMLITunes ConnectSpotify for Artists

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn