Qantas Airways

1 week ago

Business Analyst

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Translate customer and business needs into actionable product enhancements by partnering with a Product Manager and engaging cross-functional delivery teams. Use agile methods and analytics to generate insights, write user stories and acceptance criteria, and support feature and process improvements. Work in Qantas Digital’s new Product and Innovation Centre in Adelaide, contributing to customer journey walkthroughs, continuous improvement, and data-driven decision-making with tools like Adobe Analytics.

Location: Adelaide

Workplace: Hybrid

Employment Type: Full time · Permanent

Job Function: Business Operations

Seniority: Mid level

Key Responsibilities

•Partner with a Product Manager to translate customer and business needs into actionable solutions and user stories
•Align user stories with delivery teams to engage and support execution
•Generate insights from stakeholder engagement and analytics to drive feature and process improvements
•Write clear user stories and acceptance criteria for developers and testers
•Participate in continuous improvement activities, including workshops, showcases, and customer journey walkthroughs

Pay and Benefits

Perks:Paid ParentalSalary Packaging

Key Requirements

•5+ years’ experience in a similar role with tertiary qualifications in Commerce, Technology or Marketing
•Experience across AI, web, app, CRM, telephony, and/or consultant booking platforms
•Proven success working in large, cross-functional teams
•Deep understanding of Scrum, Kanban, design thinking, HCD, multivariate testing, and continuous improvement
•Solid experience creating and executing reports in a digital analytics/BI tool, preferably Adobe Analytics

Experience:5+ yearsAgileDigital analyticsBusiness intelligence

Education:

Skills:Customer focusStakeholder managementAnalytical thinkingWriting user storiesAutonomy

Languages:English (AU)

Tech Stack:ScrumKanbanDesign thinkingHCDMultivariate testingContinuous ImprovementAdobe AnalyticsMiroJIRAConfluence

Company Brief

Qantas Airways

Australia’s flag carrier providing domestic, international and freight air services, operating Qantas, Jetstar and QantasLink brands, plus a loyalty business (Qantas Frequent Flyer) and aviation services.

Industry: Airlines

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Mascot, NSW, Australia

Founded: 1920

Glassdoor: 3.8

Website LinkedIn Glassdoor

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Qantas Airways

1 week ago

Business Analyst

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: Adelaide

Workplace: Hybrid

Employment Type: Full time · Permanent

Job Function: Business Operations

Seniority: Mid level

Key Responsibilities

•Partner with a Product Manager to translate customer and business needs into actionable solutions and user stories
•Align user stories with delivery teams to engage and support execution
•Generate insights from stakeholder engagement and analytics to drive feature and process improvements
•Write clear user stories and acceptance criteria for developers and testers
•Participate in continuous improvement activities, including workshops, showcases, and customer journey walkthroughs

Pay and Benefits

Perks:Paid ParentalSalary Packaging

Key Requirements

•5+ years’ experience in a similar role with tertiary qualifications in Commerce, Technology or Marketing
•Experience across AI, web, app, CRM, telephony, and/or consultant booking platforms
•Proven success working in large, cross-functional teams
•Deep understanding of Scrum, Kanban, design thinking, HCD, multivariate testing, and continuous improvement
•Solid experience creating and executing reports in a digital analytics/BI tool, preferably Adobe Analytics

Experience:5+ yearsAgileDigital analyticsBusiness intelligence

Education:

Skills:Customer focusStakeholder managementAnalytical thinkingWriting user storiesAutonomy

Languages:English (AU)

Tech Stack:ScrumKanbanDesign thinkingHCDMultivariate testingContinuous ImprovementAdobe AnalyticsMiroJIRAConfluence

Company Brief

Qantas Airways

Industry: Airlines

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Mascot, NSW, Australia

Founded: 1920

Glassdoor: 3.8

Website LinkedIn Glassdoor