Citizens Teller

Citizens Bank
Miami
Workplace: OnsiteFull timeUSD 20.67 - 25.48 hourlyFunction: Banking, Lending & CreditEducation: high_schoolSkills: ["Communication","Listening","Customer focus","Problem solving","Multitasking"]

Greet customers in branch lobbies and help them complete simple transactions using digital tools such as mobile apps and ATMs. Provide personalized guidance based on Citizens products and policies, handle cash accurately, and follow state/local regulations. You’ll address customer questions and concerns, identify needs, and connect customers with bankers for next steps. Schedule includes branch hours with possible evenings and weekends, after a video interview assessment.

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Citizens Bank
Citizens Bank
1 day ago

Citizens Teller

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live
Reposted: similar role first listed 3 weeks ago

Job Summary

Greet customers in branch lobbies and help them complete simple transactions using digital tools such as mobile apps and ATMs. Provide personalized guidance based on Citizens products and policies, handle cash accurately, and follow state/local regulations. You’ll address customer questions and concerns, identify needs, and connect customers with bankers for next steps. Schedule includes branch hours with possible evenings and weekends, after a video interview assessment.
Location: Miami
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Greet customers in branch lobbies and support them with simple transactions.
  • •Demonstrate how to use mobile apps and/or ATMs to complete transactions.
  • •Provide personalized advice and connect customers to bankers for next steps.
  • •Follow cash handling procedures and comply with state/local financial laws and regulations.
  • •Answer customer questions and respond to concerns using Citizens products and benefits knowledge.

Pay and Benefits

Salary: USD 20.67 - 25.48 hourly
Perks:Health InsuranceDentalVision401kTuition AssistanceParental LeaveWellness Stipend

Key Requirements

  • •High school degree or GED.
  • •6+ months experience processing transactions (cash and/or digital payments).
  • •1+ year demonstrated customer experience recommending and referring products/services.
  • •Strong listening and communication skills with the ability to ask questions and identify customer needs.
  • •Comfort using digital technology to support transactions and working branch hours, including weekends and evenings.
Experience:BankingCustomer serviceTransaction processingCash handlingDigital payments
Education:High School
Skills:CommunicationListeningCustomer focusProblem solvingMultitasking
Languages:US
Tech Stack:Mobile appATMsDigital technology

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website