Failure Analysis Technical Leader
Cisco
Hanoi
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 8+ yearsEducation: bachelorsSkills: ["Problem-solving","Continuous improvement","Cross-functional collaboration","Stakeholder communication","Self-starter"]Lead Cisco’s Failure Analysis & Prevention work to improve the accuracy of fault duplication and isolation for customer-reported hardware and software issues. Drive defect detection (including containment analysis), coordinate case review meetings with internal teams and suppliers, and ensure EMS partners deliver timely, accurate root-cause results. Collaborate cross-functionally across product, design, and manufacturing teams to evolve debug documentation, influence corrective/preventive actions, and enhance test and diagnostic coverage for field returns.

