CX Ops Associate Analyst
San Francisco, United States
Workplace: HybridFull timeUSD 59,500 - 95,000Function: Program & Project Management (PMO)Education: bachelorsSkills: ["Communication","Customer-first mindset","Organization","Time management","Problem-solving"]Own professional service operations and execute post-sales customer communication programs that drive onboarding, adoption, and long-term customer success. Use Gainsight to manage customer success workflows and support CX Operations programs in a fast-paced tech environment. Help develop and apply AI tools to automate processes and improve efficiency, collaborating cross-functionally while maintaining accuracy, accountability, and timeliness.
