Deal Operations Analyst

Cisco
Prague
Workplace: HybridFull timeFunction: Business OperationsExperience: 1-2 yearsEducation: bachelorsSkills: ["Organized","Intellectually curious","Fast learner","High-volume focus","Cross-functional communication"]

Support the Sales organization by managing quote, opportunity, and account administration, keeping CRM and booking data accurate, and helping resolve order/booking issues with internal teams. Review quotes and booking documents for accuracy, investigate Salesforce/CPQ problems to find root causes, and provide guidance on sales systems and processes. Contribute to month-, quarter-, and year-end reconciliation of booking and revenue data.

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Cisco
Cisco
1 day ago

Deal Operations Analyst

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Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Support the Sales organization by managing quote, opportunity, and account administration, keeping CRM and booking data accurate, and helping resolve order/booking issues with internal teams. Review quotes and booking documents for accuracy, investigate Salesforce/CPQ problems to find root causes, and provide guidance on sales systems and processes. Contribute to month-, quarter-, and year-end reconciliation of booking and revenue data.
Location: Prague
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations
Seniority: Entry level

Key Responsibilities

  • •Assist Sales with quotes, opportunities, bookings, account updates, and day-to-day requests.
  • •Review quote and booking documents to ensure accuracy and compliance with requirements.
  • •Investigate Salesforce/CPQ issues, identify root causes, and help Sales resolve them quickly.
  • •Research, update, and correct account and opportunity records to keep data accurate.
  • •Coordinate with Sales Operations, Partner Operations, Order Management, and Finance to resolve order and booking issues and support month/quarter/year-end reconciliation.

Key Requirements

  • •Bachelor’s degree in Business or equivalent practical experience.
  • •1–2 years of experience with Salesforce and Salesforce CPQ, ideally supporting business users.
  • •Experience in Sales Operations, Deal Desk, Quote-to- Cash, or a similar role, preferably in a software or SaaS company.
  • •Strong analytical and problem-solving skills, including investigating issues and driving process improvements.
  • •Excellent attention to detail and written/verbal communication to coordinate cross-functionally.
Experience:1-2 yearsSaaSSoftwareSales OperationsDeal DeskQuote-to-Cash
Education:Bachelor's in Business
Skills:OrganizedIntellectually curiousFast learnerHigh-volume focusCross-functional communication
Tech Stack:SalesforceSalesforce CPQCPQCCW

Company Brief

Cisco
Global technology company that designs, manufactures, and sells networking hardware, telecommunications equipment, and high-technology services and products for enterprises, service providers, and governments worldwide.
Industry: Networking Equipment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Jose, United States
Founded: 1984
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Glassdoor: 4.0
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