Assistant Premier Manager, Butterworth Branch (Pulau Pinang, 07, MY, 13700)

HSBC
Malaysia
Full timeFunction: Administration & Executive AssistanceExperience: 3-5 yearsSkills: ["Leadership","Analytical skills","Interpersonal skills","Commercial acumen","Customer-centricity","Risk management","Confidentiality","Independent decision-making"]

Lead a team of relationship managers to deliver Premier and Premier Elite banking services for high net worth and ultra-high-net-worth clients. Drive customer acquisition and portfolio growth, identify cross-sell opportunities, and execute sales plans to achieve Wealth Management targets. Champion a customer-first culture while promoting digital banking, ensuring Shariah compliance, managing risk and audit outcomes, and optimizing branch workflows through strong KPI management.

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FursaFursa
HSBC
HSBC
1 day ago

Assistant Premier Manager, Butterworth Branch (Pulau Pinang, 07, MY, 13700)

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Last checked: 8 hours agoStatus: Live

Job Summary

Lead a team of relationship managers to deliver Premier and Premier Elite banking services for high net worth and ultra-high-net-worth clients. Drive customer acquisition and portfolio growth, identify cross-sell opportunities, and execute sales plans to achieve Wealth Management targets. Champion a customer-first culture while promoting digital banking, ensuring Shariah compliance, managing risk and audit outcomes, and optimizing branch workflows through strong KPI management.
Location: Malaysia
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Lead a team of relationship managers to acquire new Premier and Premier Elite customers and grow customer relationships.
  • •Actively manage the Premier and Premier Elite portfolio with personalised banking and wealth management solutions, including cross-sell to grow AUM.
  • •Develop and execute sales plans to achieve targets and deliver Wealth Management (WEM) objectives, while enhancing sales team performance.
  • •Champion customer-first service excellence and discretion, promote digital banking usage, and ensure Shariah-compliant sales and service.
  • •Embed risk and controls oversight, uphold confidentiality and regulatory compliance, and maintain high-quality customer and sales documentation with KPI monitoring.

Key Requirements

  • •At least 3 to 5 years in a sales leadership role managing a wealth sales team with a high service standard.
  • •Proven success managing a large, complex customer relationship portfolio.
  • •Excellent commercial acumen, leadership, analytical, and interpersonal skills.
  • •Demonstrated knowledge and competency in Shariah.
  • •Experience working effectively across complex cross-functional structures with minimal supervision.
Experience:3-5 yearsWealth managementBankingSales leadershipHigh net worth
Skills:LeadershipAnalytical skillsInterpersonal skillsCommercial acumenCustomer-centricityRisk managementConfidentialityIndependent decision-making
Certifications:Certified Financial Planning (CFP)PreContract Examination (PCE) - Life & General InsuranceFederation of Investment Managers - Unit TrustMalaysian Takaful Association License (MTA)

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn