Short Term Planning Analyst

Robinhood
Chicago, Denver
Workplace: HybridFull timeUSD 86,000 - 101,000 annuallyFunction: Data Analytics & Business IntelligenceExperience: 1-3 yearsSkills: ["Communication","Problem-solving"]

Support workforce staffing performance across a 1–90 day horizon by analyzing data, uncovering gaps and root causes of forecast variance, and recommending adjustments. Build and manage reports and models to improve forecasting accuracy and service level outcomes, partnering with Operations, Forecasting, and BPO partners. Translate trends into clear, actionable insights for leadership and help refine scalable, automated workforce planning processes—especially during business-critical events.

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Robinhood
Robinhood
6 months ago

Short Term Planning Analyst

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Last checked: 5 hours agoStatus: Live

Job Summary

Support workforce staffing performance across a 1–90 day horizon by analyzing data, uncovering gaps and root causes of forecast variance, and recommending adjustments. Build and manage reports and models to improve forecasting accuracy and service level outcomes, partnering with Operations, Forecasting, and BPO partners. Translate trends into clear, actionable insights for leadership and help refine scalable, automated workforce planning processes—especially during business-critical events.
Location: Chicago, Denver
Workplace: Hybrid
Employment Type: Full time
Job Function: Data Analytics & Business Intelligence
Seniority: Mid level

Key Responsibilities

  • •Drive performance against staffing metrics (e.g., SLA and interval-level attainment) through data-driven staffing decisions.
  • •Analyze trends to identify root causes of forecast variance, performance gaps, and operational inefficiencies.
  • •Develop and manage reports and models to inform short-term staffing strategies.
  • •Partner cross-functionally with Operations, Forecasting, and BPO partners to improve staffing outcomes and productivity.
  • •Support real-time and short-term staffing adjustments during business-critical events and improve/automate workforce planning processes.

Pay and Benefits

Salary: USD 86,000 - 101,000 annually
Equity and Bonus:Equity
Perks:Health Insurance401kPaid LeaveParental LeaveLife Insurance

Key Requirements

  • •1–3 years of experience in analytics, operations, consulting, or a similar problem-solving role.
  • •Strong analytical skills with advanced proficiency in Excel or Google Sheets.
  • •Experience using data with SQL or similar tools.
  • •Ability to break down ambiguous problems and use data to inform decisions.
  • •Experience with Python or R and data visualization tools such as Tableau or Looker.
Experience:1-3 years
Skills:CommunicationProblem-solving
Languages:English
Tech Stack:ExcelGoogle SheetsSQLPythonRTableauLooker

Company Brief

Robinhood
Commission-free trading platform offering stocks, ETFs, options, and cryptocurrencies, plus cash management and retirement products. Aims to democratize finance through easy-to-use mobile and web apps for retail investors.
Industry: Trading Platforms
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Menlo Park, United States
Founded: 2013
WebsiteLinkedIn