Business Operations Associate

CarMax
United States
Workplace: OnsitePart timeUSD 21.58 - 29.1 hourlyFunction: Business OperationsSkills: ["Organizational skills","Multitasking","Communication","Attention to detail","Confidentiality"]

Ensure smooth store operations by processing sales, auctions, and appraisal paperwork with accuracy and strong customer communication. You’ll manage cash handling and deposits, audit critical documents (including finance contracts and DMV paperwork), and support auction/title/payoff transaction readiness. Working in a fast-paced retail environment, you’ll also assist multiple departments, train new associates, and maintain compliance with CarMax EH&S standards.

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CarMax
CarMax
4 days ago

Business Operations Associate

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Last checked: 1 hour agoStatus: Live

Job Summary

Ensure smooth store operations by processing sales, auctions, and appraisal paperwork with accuracy and strong customer communication. You’ll manage cash handling and deposits, audit critical documents (including finance contracts and DMV paperwork), and support auction/title/payoff transaction readiness. Working in a fast-paced retail environment, you’ll also assist multiple departments, train new associates, and maintain compliance with CarMax EH&S standards.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Business Operations
Seniority: Entry level

Key Responsibilities

  • •Deliver outstanding customer service by greeting customers, answering questions, and guiding them through paperwork processes.
  • •Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
  • •Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and proper documentation for funding.
  • •Handle cash management tasks, including receiving payments, preparing deposits, and maintaining security protocols.
  • •Train and mentor new associates and support store operations across multiple departments while balancing overflow traffic.

Pay and Benefits

Salary: USD 21.58 - 29.1 hourly
Perks:Sick TimePaid LeaveFloating Holiday

Key Requirements

  • •Ability to read, interpret, and record data accurately for compliance and reporting.
  • •Strong organizational and multitasking skills in a deadline-driven environment.
  • •Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
  • •Effective verbal and written communication skills for customer and team interactions.
  • •Flexibility to work varied schedules, including nights, weekends, and holidays.
Experience:RetailAutomotiveCustomer service
Skills:Organizational skillsMultitaskingCommunicationAttention to detailConfidentiality
Tech Stack:Microsoft Office

Company Brief

CarMax
Operates the largest used-car retail chain in the United States, selling and financing pre-owned vehicles through a no-haggle customer experience. Also offers vehicle buying, appraisal, service, and related automotive solutions.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Richmond, United States
Founded: 1993
WebsiteLinkedIn