Agency Business Operations Manager - Scaled Growth

TikTok
Singapore
Full timeFunction: Business OperationsExperience: 5+ yearsSkills: ["Stakeholder management","Strategic thinking","Problem-solving","Communication","Analytical skills"]

Build and scale a global partner growth bootcamp experience for high-potential agencies, owning the end-to-end program design and execution. Lead cohort-based journeys covering recruitment, onboarding, training, graduation, and rewards, and create program frameworks that blend enablement, incentives, and operational excellence. Partner cross-functionally across operations, education, marketing, sales, and regional markets to align priorities, define success metrics, and continuously optimize using data and feedback.

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FursaFursa
TikTok
TikTok
1 month ago

Agency Business Operations Manager - Scaled Growth

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Source: Company careers pageValidated by: Fursa AI
Last checked: 52 minutes agoStatus: Live

Job Summary

Build and scale a global partner growth bootcamp experience for high-potential agencies, owning the end-to-end program design and execution. Lead cohort-based journeys covering recruitment, onboarding, training, graduation, and rewards, and create program frameworks that blend enablement, incentives, and operational excellence. Partner cross-functionally across operations, education, marketing, sales, and regional markets to align priorities, define success metrics, and continuously optimize using data and feedback.
Location: Singapore
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Lead the end-to-end strategy, design, and execution of the Regional Agency Bootcamp program.
  • •Build scalable cohort-based journeys for agency recruitment, onboarding, training, graduation, and rewards.
  • •Design program frameworks combining enablement, incentives, and operational excellence to drive measurable outcomes.
  • •Partner with cross-functional teams across operations, education, marketing, sales, and regional markets to deliver a best-in-class program experience.
  • •Define success metrics, optimize using performance data and participant feedback, and develop repeatable playbooks and governance models for long-term scale.

Key Requirements

  • •Minimum 5 years of experience in program management, business operations, partner/channel development, strategy and operations, or commercial enablement.
  • •Proven success leading complex, cross-functional initiatives with multiple stakeholders.
  • •Strong strategic thinking, structured problem-solving, and operational execution skills.
  • •Excellent communication and stakeholder management capabilities across teams and regions.
  • •Strong analytical skills to turn insights into action, with professional fluency in English.
Experience:5+ yearsProgram managementBusiness operationsPartner or channel developmentCommercial enablement
Skills:Stakeholder managementStrategic thinkingProblem-solvingCommunicationAnalytical skills
Languages:English

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn