Lead Business Consultant (INDIA - PUNE - GBS - HINJEWADI, IN)

Birlasoft
Pune
Workplace: OnsiteFull timeFunction: Consulting & AdvisoryExperience: 7+ yearsSkills: ["Communication","Stakeholder management","Presentation skills","Problem-solving","Adaptability"]

Lead end-to-end operational and business improvement assignments for Retail Banking stakeholders, using deep expertise in merchant management lifecycle, cards, and payments processes. Conduct detailed business analysis to identify process gaps, build business use cases and documentation, and track defects. Collaborate with stakeholders to design solutions, drive productivity enhancements, and operate effectively in fast-paced environments. Leverage tools such as Visio, Agile Safe, Jira, and optional automation capabilities.

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FursaFursa
Birlasoft
Birlasoft
6 days ago

Lead Business Consultant (INDIA - PUNE - GBS - HINJEWADI, IN)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Lead end-to-end operational and business improvement assignments for Retail Banking stakeholders, using deep expertise in merchant management lifecycle, cards, and payments processes. Conduct detailed business analysis to identify process gaps, build business use cases and documentation, and track defects. Collaborate with stakeholders to design solutions, drive productivity enhancements, and operate effectively in fast-paced environments. Leverage tools such as Visio, Agile Safe, Jira, and optional automation capabilities.
Location: Pune
Workplace: Onsite
Employment Type: Full time
Job Function: Consulting & Advisory
Seniority: Mid level

Key Responsibilities

  • •Lead operational assignments end-to-end to provide effective solutions to business challenges.
  • •Analyze business processes to identify process gaps and productivity-enhancing opportunities.
  • •Prepare business use cases, process documentation, controls, and defect tracking artifacts.
  • •Support solution design and detailed business analysis to resolve business problems.
  • •Work effectively in fast-paced, dynamic environments with strong stakeholder communication.

Key Requirements

  • •7+ years of Business Analyst experience in the Retail Banking domain.
  • •Expertise in the merchant management lifecycle, cards, and payments processes.
  • •Ability to analyze business processes, identify improvement opportunities, and design solutions.
  • •Proficiency in preparing business use cases, process documentation, controls, and defect tracking.
  • •Knowledge of mandatory tooling: MS Visio (PL2) and Agile Safe (PL3), with Jira (PL2).
Experience:7+ yearsRetail banking
Skills:CommunicationStakeholder managementPresentation skillsProblem-solvingAdaptability
Tech Stack:First DataVBAExcel MacrosMS VisioScrumBlueprismAutomation AnywhereUiPath StudioAgile SafeJira

Company Brief

Birlasoft
Birlasoft is a global IT services and digital solutions provider delivering consulting, enterprise applications, cloud, and infrastructure services to enterprises across industries, helping accelerate digital transformation and business modernization.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 500M to 1B
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Noida, India
WebsiteLinkedIn