Hostess

Apparel Group
Abu Dhabi
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceEducation: bachelorsSkills: ["Communication","Interpersonal skills","Multitasking","Organizational skills","Attention to detail"]

Greet guests warmly, confirm reservations, and manage walk-ins to keep tables turning smoothly. Handle phone and online bookings, monitor reservation systems to prevent overbooking, and communicate wait times and seating updates. Provide accurate menu and service information, resolve guest concerns, and escalate when needed. Maintain a clean reception and waiting area, support front-of-house operations, and follow health, safety, and hygiene protocols at all times.

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Apparel Group
Apparel Group
1 day ago

Hostess

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Greet guests warmly, confirm reservations, and manage walk-ins to keep tables turning smoothly. Handle phone and online bookings, monitor reservation systems to prevent overbooking, and communicate wait times and seating updates. Provide accurate menu and service information, resolve guest concerns, and escalate when needed. Maintain a clean reception and waiting area, support front-of-house operations, and follow health, safety, and hygiene protocols at all times.
Location: Abu Dhabi
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Entry level

Key Responsibilities

  • •Greet guests upon arrival, confirm reservations and manage walk-ins, and escort guests to tables while maintaining an organized seating chart.
  • •Handle phone calls and online reservations accurately, update and monitor reservation systems to avoid overbooking, and manage waiting lists.
  • •Provide customer service by responding to guest inquiries, offering accurate information on menus and services, and escalating concerns when necessary.
  • •Maintain cleanliness and organization of reception and waiting areas and assist with special requests.
  • •Collaborate with servers and kitchen staff to ensure timely table readiness and support smooth front-of-house operations while following health and hygiene protocols.

Key Requirements

  • •High school diploma or equivalent; hospitality or customer service experience preferred.
  • •Strong communication and interpersonal skills with a friendly, professional demeanor.
  • •Ability to multitask and manage reservations efficiently in a fast-paced environment.
  • •Proficient in using reservation systems and basic computer applications.
  • •Knowledge of health, safety, and hygiene standards in hospitality settings.
Education:Bachelor's
Skills:CommunicationInterpersonal skillsMultitaskingOrganizational skillsAttention to detail
Tech Stack:Reservation systemsBasic computer applications

Company Brief

Apparel Group
Apparel Group is a global fashion and lifestyle retail conglomerate operating a portfolio of international and homegrown brands across store and online channels, managing franchising, wholesale and retail operations across the Middle East, Asia and beyond.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Founded: 1996
WebsiteLinkedIn