Business Relationship Manager (Bauchi)

Moniepoint Group
Nigeria
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 2-4 yearsSkills: ["Communication","Customer relationship skills","Relationship building","Ownership","Adaptability"]

Drive merchant growth across assigned commercial areas through end-to-end merchant acquisition, POS terminal deployment, and account retention. Build trusted relationships with merchants, explain Moniepoint’s product suite, and support onboarding with accurate KYC documentation and compliance with SOPs and regulatory guidelines. Own monthly targets for active merchants, terminals, loan disbursements and repayments, maintain CRM pipeline/reporting, and provide market intelligence to refine field growth tactics.

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Moniepoint Group
Moniepoint Group
3 years ago

Business Relationship Manager (Bauchi)

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Last checked: 1 hour agoStatus: Live

Job Summary

Drive merchant growth across assigned commercial areas through end-to-end merchant acquisition, POS terminal deployment, and account retention. Build trusted relationships with merchants, explain Moniepoint’s product suite, and support onboarding with accurate KYC documentation and compliance with SOPs and regulatory guidelines. Own monthly targets for active merchants, terminals, loan disbursements and repayments, maintain CRM pipeline/reporting, and provide market intelligence to refine field growth tactics.
Location: Nigeria
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Identify, visit, and onboard prospective merchants via field engagement, referrals, and local trade community outreach.
  • •Educate business owners on Moniepoint products and recommend solutions aligned to their operational and growth goals.
  • •Achieve monthly targets for merchant onboarding, terminal deployment, loan disbursements, and repayments.
  • •Oversee end-to-end merchant onboarding, including accurate KYC documentation and compliance with operational SOPs and regulatory guidelines.
  • •Maintain pipeline records and submit timely field performance reports using CRM tools.

Key Requirements

  • •Bachelor’s degree, Higher National Diploma (HND), or Ordinary National Diploma (OND) from a recognised tertiary institution.
  • •2 to 4 years of hands-on sales experience, preferably in banking, fintech, payment services, or similar environments.
  • •Proven track record of meeting or exceeding targets in merchant onboarding, field sales, or client acquisition.
  • •Deep understanding of the local financial services landscape and regional trading dynamics.
  • •Strong communication and customer relationship skills.
Experience:2-4 yearsFintechPaymentsBankingMerchant services
Skills:CommunicationCustomer relationship skillsRelationship buildingOwnershipAdaptability
Tech Stack:CRM

Company Brief

Moniepoint Group
Provides digital payments, merchant services, agent banking, card issuance, and business banking solutions across Nigeria and other African markets, serving SMEs, merchants, and financial institutions with technology-first transaction and banking infrastructure.
Industry: Fintech Infrastructure
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Lagos, Nigeria
Founded: 2015
WebsiteLinkedIn